We believe in the power and joy of learning

At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

We believe in the strength and delight of learning

At Cengage, our employees contribute directly to helping learners across the globe uncover the power and joy of learning. We are connected by our shared mission – promoting innovation that enables millions of learners to better their lives and fulfill their dreams through education.

As an ambitious and relationship-driven Sales Executive joining our Australia & New Zealand Higher Education & Gale team, you will support universities and libraries in gaining access to world‑class learning, teaching, and research resources across the Queensland territory. The role includes promoting Cengage Higher Education learning tools as well as Gale's premier digital databases, primary‑source archives, and research content. You will have the chance to engage with universities, academic libraries, and various library customers throughout Queensland.

What you’ll do here:

You will manage the growth of Cengage's Higher Education and Gale business in your territory by cultivating meaningful customer relationships, uncovering new opportunities, and offering consultative solutions that advance teaching, learning, and research.

Develop and complete strategic territory and account plans to achieve sales targets across the Queensland university and library market.

Build and maintain strong relationships with academics, educators, librarians, faculty collaborators, decision‑makers,



and other key contacts within universities and libraries.

Promote and sell Cengage Higher Education print and digital learning products to support university teaching and learning.

Promote and sell Gale databases, digital archives, eBooks, and research materials to university and library clients.

Uncover new business and opportunities for account expansion while handling existing customers, renewals, and subscription possibilities.

Research university courses, fields, faculties and library priorities to find opportunities for Cengage and Gale solutions.

Conduct customer meetings, presentations, product demonstrations and sales discussions both virtually and in person.

Develop a solid understanding of customer needs and suggest solutions that provide value and foster long‑term partnerships.

Maintain an active sales pipeline and accurately manage accounts, contacts and opportunities within Salesforce CRM.

Collaborate with Customer Success, Marketing, Product, Sales and other internal teams to deliver an exceptional customer experience.

Support effective account management by coordinating subscription and renewal information, customer records, usage information and other sales‑related requirements.

Represent Cengage at conferences, exhibitions, campus visits and industry events.

Keep up to date with changes in higher education,



academic libraries, research, and digital learning to recognize new opportunities.

Travel throughout Queensland as required to develop customer relationships and support territory growth.

Skills you’ll need here:

To be successful in this role, you’ll be a relationship‑focused sales professional who enjoys consultative selling, developing new opportunities and managing a diverse territory.

A demonstrated history in B2B sales, account management or business development, preferably within education, publishing, libraries, technology or subscription‑based solutions.

Strong relationship‑building and collaborator management skills, with the confidence to engage with customers at different levels of an organisation.

Excellent communication, presentation and negotiation skills.

A collaborative method and the ability to grasp customer needs and convert them into suitable solutions.

Commercial insight and the ability to recognize, cultivate, and finalize new business and account growth opportunities.

Proven ability to manage territory and time effectively, prioritising accounts and opportunities across a geographically dispersed customer base.

Strong organisational skills and attention to detail, with the ability to balance customer‑facing sales activity alongside efficient CRM and account management.

Confidence using CRM systems, with Salesforce experience desirable, and proficiency with Microsoft Office applications.

A collaborative approach and willingness to work across teams to achieve shared goals.

Curiosity, resilience and a genuine interest in education, research and helping customers succeed.

Desired experience:

📌 Sales Executive (Brisbane)
🏢 Cengage Education
📍 Brisbane