Lead. Mentor. Influence. Are you an experienced Senior Property Manager ready to step into leadership, or an established Team Leader looking for your next challenge? Join a respected and high-performing property management team where you'll have the opportunity to lead, coach and develop Property Managers while driving exceptional service outcomes for landlords, tenants and stakeholders. What You'll Be Doing As Team Leader, you'll play a key role in overseeing the day-to-day operations of a team within the Property Management department while supporting and developing that team.
Key responsibilities
include:
• Leading, mentoring and motivating a team of Property Managers and support staff
• Driving team performance, productivity and service excellence
• Assisting with complex tenancy matters and escalations
• Ensuring compliance with relevant legislation and company procedures
• Monitoring portfolio performance, arrears and key operational metrics
• Building and maintaining strong relationships with landlords and clients
• Supporting business growth initiatives and client retention strategies
• Creating a positive,
collaborative and high-performing team culture About You To succeed in this role, you'll bring:
• Extensive experience in residential Property Management
• Strong knowledge of the Residential Tenancies Act
• Previous leadership, mentoring or coaching experience
• Exceptional communication and relationship-building skills
• A proactive and solutions-focused approach
• Strong organisational and time management abilities
• Agent's Representative Certificate or equivalent qualification What's On Offer?
• Competitive salary package with amazing staff benefits
• Ongoing training and career development
• Career progression opportunities within a growing business
• Collaborative and supportive workplace culture
• Modern systems and processes to help you succeed Apply Today If you're passionate about people leadership, property management and delivering outstanding customer service, we'd love to hear from you. Take the next step in your career and apply now or send a copy of your CV to
[email protected]
📌 Team Leader (Melbourne)
🏢 MICM
📍 Melbourne