Key Responsibilities
Delivery Management
• Lead end-to-end delivery of projects and programs across the application development lifecycle.
• Ensure delivery commitments are achieved with respect to scope, schedule, cost, and quality.
• Manage project plans, milestones, dependencies, and deliverables.
• Oversee Agile, Scrum, Waterfall, or Hybrid delivery methodologies.
• Drive release planning, deployment, and transition activities. Client & Stakeholder Management
• Build and maintain robust relationships with client stakeholders.
• Act as the primary escalation point for delivery-related issues.
• Conduct regular governance meetings, project reviews, and steering committee discussions.
• Communicate project status, risks, and mitigation plans to stakeholders.
• Ensure high levels of customer satisfaction and service excellence.
• Financial Management
• Manage project budgets, revenue forecasts, and cost controls.
• Monitor project profitability and resource utilization.




• Track billing milestones and support invoicing activities.
• Identify opportunities for revenue growth and operational efficiencies.
• Ensure financial targets and contractual obligations are achieved.
• Resource & Team Management
• Lead and manage project managers, scrum masters, technical leads, and delivery teams.
• Drive workforce planning and resource allocation.
• Support employee development, coaching, mentoring, and performance management.
• Foster a collaborative and high-performance work environment.
• Manage succession planning and talent development initiatives.
• Risk & Issue Management
• Identify and proactively manage project risks and issues.
• Develop mitigation and contingency plans.
• Escalate critical risks to senior leadership as required.
• Maintain RAID logs and delivery governance artifacts.
• Ensure business continuity and operational resilience.

📌 IT Project Manager with Appian (Sydney)
🏢 XPT Software
📍 Sydney