The Opportunity As a Service Technician for the New South Wales region, you will be responsible for providing high-quality technical services for Gravotech customers in areas of routine servicing, troubleshooting, QC, installation and operator training. Your

key responsibilities
will include:
• Timely delivery of quality on-site and remote technical support (via phone, online) to customers.
• Carry out installation, commissioning, and operator training for new equipment on-site.
• Service, troubleshoot, and repair machines at customer sites and at the main office.
• Perform fault diagnosis and on-site repairs to ensure quick problem resolution and customer satisfaction.
• Drive the sales of service offerings by promoting extended warranties, equipment rentals, machine reconditioning, maintenance contracts, and training sessions.
• Plan and organise work schedule and travel that is efficient and effective, whilst always prioritising customers' needs and expectations as per service schedule. What you will bring
• 3+ years of experience in technical assistance, field service and repairs or as a mobile technician.
• A background in Mechanical or Electronic Engineering is preferred.
• Proficiency in computer tools (Office Suite is required; CRM, ERP, or CAD software is a plus).
• Knowledge of mechanics, electrical systems, and automation (preferred but not mandatory).
• Ability to work effectively under pressure.
• Willingness to travel extensively (5 days a week).
• Strong organisational skills with a high level of attention to detail.
• Team player with excellent customer relationship skills.



What's in it for you?
• Work-life balance with the freedom and flexibility to succeed
• Work on the road and from our modern Greystanes office with free in office parking
• Employee health insurance discounts
• A supportive, fun and friendly work culture
• Be a part of a leading global industrial technology company
• Learning and development opportunities
• Employee discounts
• Recognition awards
• Dress for your day dress code
• Access to health and wellbeing resources via our employee assistance program Who are we? Brady is an industrial technology company that helps organizations identify, protect, track and analyze what matters most. We bring together trusted identification, safety, and productivity technologies to deliver easy-to-use solutions that give companies and frontline workers the visibility and intelligence to perform at their best. We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2025, Brady employed approximately 6,400 people in our worldwide businesses. Our fiscal 2025 sales were approximately $1.51 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more

about us
at www.bradycorp.com Diversity Statement: Brady is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees Dependent on the role, a pre-employment medical and police check may be required to be successful; and must be provided prior to commencement date.

📌 Field Service Technician (Greystanes)
🏢 Gravotech Australia
📍 Greystanes