• Join Sydney Water’s Strategy Change & Performance Team
• Salary package + Additional benefits on offer
• 24-month Fix-Term contract

About the role
We’re looking for an experienced Senior Change Lead to support a large, complex transformation program. The role will provide strategic change leadership, shaping the overall change approach and working closely with program and business leaders to understand impacts, build readiness and support successful adoption. The ideal candidate will have strong experience leading change within complex, enterprise-scale transformation, be comfortable navigating ambiguity and multiple dependencies, and have the confidence to influence senior stakeholders while providing clear direction across the broader change effort. You will lead organisational change management (OCM) for business change initiatives, partnering with sponsors, people leaders and delivery teams to plan and deliver change activities that are proportionate to impact and support sustainable adoption. You’ll apply Sydney Water’s change framework, coach leaders and teams, and provide practical tools and insights to help people transition successfully. Depending on priorities, you may be assigned to up to two projects concurrently, balancing timelines, stakeholder needs and organisational readiness.

Key responsibilities
• Develop and deliver change management strategies and integrated change plans (e.g., stakeholder and impact assessments, communications and engagement, readiness and adoption, training approach)
• Coach and support sponsors, people leaders and change champions to lead their teams through change
• Partner closely with Project/Program Managers, Communications and People & Culture practitioners to align change, delivery and business outcomes
• Apply and continuously improve Sydney Water’s change framework, tools and templates, tailor the approach to the context and level of change
• Provide change insights and reporting (e.g., change health checks, risk and readiness, adoption measures) to support effective decision-making
• Manage competing priorities across up to two concurrent projects, ensuring clear governance, escalation and fit-for-purpose delivery About you
• Tertiary qualification in Change Management or a business-related discipline
• Prosci and/or Change Management Institute Practitioner accreditation (or equivalent)
• Significant senior change management experience (typically 7+ years),



including delivering change for complex programs and/or multiple initiatives
• Solid stakeholder management capability, with experience influencing and presenting to senior leaders and executives
• Demonstrated ability to diagnose change impacts, assess readiness and adoption, and translate insights into practical, targeted interventions
• Highly developed facilitation, coaching and communication skills (written and verbal)
• Confidence managing ambiguity, escalating risks early, and balancing priorities across concurrent work
• Extremely well organised and confident in managing multiple projects.
• Strong analytical skills and comfort working with data to inform change decisions and measure outcomes Why our team like working at Sydney Water
• Huge multi-billion-dollar program of work which shapes Australia’s busiest and largest city. It’s rewarding
• Positive team culture which celebrates wins and binds together to face challenges (have we told you were the No.1 company in Australia for graduates)
• Flexible working arrangements, to give you fair work/life balance.
• We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, gender, or culture.
• Be part of a committed, highly skilled team who’ll appreciate what you bring to the table. Dive into Our Great Benefits
• Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately.
• Hybrid Work Environment:

We offer
a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being.
• Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success.
• 24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.
• Subsidised Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.
• Family First:



Prioritise your family with up to 18 weeks of fully paid parental leave and a generous childcare allowance.
• Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.
• Novated Leasing: Get in the driver's seat of your financial future with our novated lease options. As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. Your personal information may also be used to establish a Dayforce talent profile. Your personal information will be collected in accordance with Dayforce’s Terms and Privacy Policy and Sydney Water’s Privacy Collection Statement – recruitment. Please note as part of the application process, you will be asked to undergo background checks which include a criminal history check. You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. Do you think you are up for the challenge? We would love to hear from you Please submit your resume, cover letter outlining your experiences and respond to the screening questions as part of the application. Application close date: Monday the 9th of November 2026 11:59pm If you require further information regarding this vacancy, please email [email protected] Please see the Job Profile for the role’s full accountabilities. At Sydney Water, we are passionate about making a difference to the lives of our customers and communities. We have a proud heritage and progressive future providing world class drinking water and services that are vital to our customers’ quality of life and safeguarding Sydney’s future. We see the world is changing, so we are changing too. Our vision is to create better lives through world-class services, and we believe that starts with our people. Our people and their jobs are as diverse as the communities we serve. Our diverse skills, mindsets and backgrounds work together on exciting and challenging projects that make a difference and help ensure Sydney remains one of the most iconic and liveable cities in the world. We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.

📌 Senior Change Lead (Sydney)
🏢 Sydney Water
📍 Sydney