Office Administrator & Digital Marketing Assistant

Permanent Part-Time – 3 Days Per Week

Monday, Wednesday & Friday

Location: Fairfield East, NSW

About the Position

Enviro Chemicals & Cleaning Supplies is an established Australian manufacturer and supplier of cleaning chemicals, hygiene products and cleaning supplies.

We are looking for a reliable, organised and enthusiastic Office Administrator who also has experience or skills in social media, digital marketing and e-commerce.

This is primarily an office administration and customer service position, with additional responsibilities in digital marketing, social media and online sales.

We are a small, friendly team looking for someone who enjoys a variety of responsibilities and is happy to help wherever needed.

Main Responsibilities

Office Administration & Customer Service – Primary Role

- Answer incoming telephone calls and assist customers professionally.
- Process customer orders received by phone, email and online.
- Respond to customer enquiries and follow up on orders.
- Assist with invoicing, data entry and general administration.
- Communicate with customers regarding products, pricing and deliveries.
- Support other office staff and cover their duties during holidays, sick leave or busy periods.
- Help ensure the smooth day-to-day operation of the office.

Social Media & Digital Marketing

- Create and manage content for Facebook, Instagram and other social media platforms.
- Create promotional graphics, product advertisements and marketing materials.
- Take product photographs and create short promotional videos and Reels.
- Assist with online advertising, email marketing and promotions.
- Help develop ideas to increase our online presence and generate sales.
- Assist with brochures, catalogues and new product promotions.

E-Commerce & Shopify

- Assist with maintaining and updating our Shopify online store.
- Upload product images, descriptions and pricing.
- Update website content and promotional banners.
- Assist with online orders and customer enquiries.




- Help improve our online shopping experience and grow internet sales.

Skills & Experience Required

We are looking for someone with:

- Previous office administration and customer service experience – essential.
- Excellent spoken and written English and a qualified telephone manner – essential.
- Experience processing orders and handling customer enquiries.
- Valuable computer skills, including Microsoft Office, Outlook and Excel.
- Experience with social media marketing and content creation.
- Canva, Photoshop, CapCut or similar creative software skills.
- Good organisational skills and attention to detail.
- A positive attitude and willingness to assist other team members.

Shopify, SEO, digital advertising and e-commerce experience would be highly regarded, but are not essential if you have strong office skills and are willing to learn.

The Ideal Person

We are looking for a genuine office all-rounder who is also creative and comfortable with technology.

You must be happy to spend part of your working day answering phones, processing orders, helping customers and assisting other staff, as well as working on social media and digital marketing.

We value reliability, initiative, teamwork and a willingness to learn.

Employment Details

- Permanent part-time position
- Monday, Wednesday & Friday
- Fairfield East, NSW
- Competitive hourly rate based on experience
- Superannuation and applicable permanent part-time entitlements
- Secure, long-term opportunity

How to Apply

Please send your resume and a brief introduction outlining your experience in:

- Office administration and customer service
- Order processing and telephone enquiries
- Social media and digital marketing
- Shopify or e-commerce, if applicable

If you have examples of social media posts, graphics or videos you have created, please include them with your application.

Important: This position involves regular office administration, answering customer calls and processing orders. Applicants must be comfortable performing these duties as part of their normal role.

Pay: $30,000.00 – $60,000.00 per year

Work Location: In person

📌 Office Administrator & Digital Marketing Assistant (Fairfield East)
🏢 Enviro Chemicals & Cleaning Supplies
📍 Fairfield East