Are you ready to step up and make your mark in a newly renovated, bustling community venue?

The Riverwood Hotel is looking for a hands-on Duty Manager to join our leadership team. We're not after someone who hides in the office, we need a visible, energetic leader who thrives on the floor, connects with guests, and leads by example. If you're passionate about hospitality, love the buzz of a busy venue, and are ready to take the next step in your career, this is the role for you.

As part of the IRIS group, you'll be joining one of Sydney's fastest-growing hospitality groups. We're not just about profits, we're about people. We believe in recognising potential, building successful businesses, and creating venues where real communities come together.

About the Role

Reporting directly to the Licensee, you will take ownership of the day-to-day operations of this vibrant, multifaceted venue. From our traditional sports bar to the Bonanza Lounge, bottle shop, accommodation, function facilities, and outdoor courtyard, no two days will be the same.

This is a full-time management position that requires a blend of operational know-how and genuine people skills. You'll be involved in:

- Leading from the front: Being the visible manager on the floor, inspiring the team and creating positive guest interactions.
- Staff training and development: Mentoring your team and helping them grow.
- Stock control: Managing ordering, rotations, and minimising waste.
- Financial reconciliation: End-of-day reconciliations, takings, and reporting.
- Driving trade: Bringing energy and ideas to build business across all areas of the venue.
- Compliance:



Ensuring the venue operates within all industry regulations.

A day in the life of a Duty Manager:

- Start your shift with a floor walk, greeting regulars and checking in with the team.
- Conduct proactive walkthroughs of the gaming lounge, engaging with patrons to ensure a positive and safe guest experience.
- Jump behind the bar during a rush, showing your team you're not afraid to get your hands dirty.
- Handle a gaming enquiry with professionalism and care.
- Run a quick training session with a new starter on pouring the perfect schooner.
- Complete end-of-day reconciliations and set the team up for a successful next shift.

About You

You're not just looking for a job, you're building a career. You have a genuine passion for hospitality and the drive to grow with us. Whether you're an experienced manager or a senior hospitality skilled ready to take the leap, we want to hear from you.

- Mature-minded, driven, and honest: You take pride in your work and operate with integrity.
- A natural leader: You can confidently train, motivate, and lead a team by example.
- A people person: You genuinely enjoy guest interaction and know how to create a positive, memorable experience for everyone who walks through our doors.
- Gaming savvy:



You have solid TAB and gaming experience and understand the importance of this key revenue stream.
- Operationally sound: You have financial acumen, proficiency in MS Office, and a basic understanding of industry regulations.
- Available when it matters: You're ready for full-time shift work, including late nights and weekends, because that's when hospitality comes alive.
- Certified: You hold current RSA, RCG and ARCG certifications.

What you get:

- Work for one of Sydney's leading and fastest-growing hospitality groups. The IRIS group has over 57 venues and more on the way.
- Real career progression opportunities. We promote from within and recognise potential.
- Full-time position security with a competitive salary and a genuine focus on work/life balance.
- The chance to lead a beautiful, newly renovated venue with a proud history and a bright future.
- A supportive team environment where your ideas and energy are valued.

Ready to lead the team at Riverwood Hotel?

If you're a driven, hands-on hospitality professional ready for the next challenge, we'd love to hear from you.

Please submit your resume and a brief cover letter telling us why you're the perfect fit for this role.

IRIS is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. Only shortlisted candidates will be contacted. In line with our commitment to responsibility, the successful applicant will be required to complete a National Police Check as part of the recruitment process.

Job Types: Full-time, Permanent

Pay: $75,915.00 per year

Work Location: In person

📌 Assistant Manager | Riverwood Hotel
🏢 Riverwood Hotel
📍 Riverwood