Temporary Administration & Customer Service Assistant

Approx. 3-Month Contract | Potential for Extension Depending on Business Demand

We're an established air conditioning company and we're looking for a friendly, organised and enthusiastic Administration & Customer Service Assistant to join our team and help us through our busy summer period!

This is a fantastic opportunity for someone who loves working with people, thrives in a busy environment and enjoys a role with plenty of variety.

We're a fun, supportive and hardworking team, and we're looking for someone with a positive attitude who can jump in, take initiative and help keep things running smoothly.

What You'll Be Doing

No two days will be the same! Your responsibilities will include:

- Customer Service: Answering incoming calls, responding to emails and providing exceptional customer service.

- Sales Enquiries: Assessing incoming sales enquiries and directing leads to the sales team or appropriate department.

- Scheduling & Bookings: Coordinating service and maintenance appointments, communicating with customers and assisting with daily scheduling.

- Deliveries & Stock: Assisting with incoming and outgoing deliveries, tracking stock movements and ensuring accurate recording of equipment and asset details.

- General Administration: Supporting the team with day-to-day administrative tasks and helping keep our busy office organised.

What We're Looking For

We're looking for someone who brings great energy, confidence and attention to detail.

Ideally, you'll have:

- Strong customer service experience, preferably in a retail, sales or customer-facing environment.

- Excellent phone manner and confidence speaking with customers.

- Strong written communication skills and professional email etiquette.

- A friendly,



approachable personality and a can-do attitude.

- Exceptional attention to detail and organisational skills.

- The ability to multitask, prioritise and work efficiently in a fast-paced environment.

- A willingness to learn, take initiative and support the wider team.

- Good computer skills and the ability to pick up new systems quickly.

Bonus points if you have:

- Previous experience in administration, scheduling or coordinating service appointments.

- Experience with stock control, deliveries or inventory management.

- A current forklift licence — advantageous but absolutely not essential!

No previous air conditioning experience is required! We're more interested in finding someone with a great attitude and strong customer service skills.

What We Offer

- A fun, friendly and supportive team environment.

- Monday to Friday only – no weekend or public holiday work required.

- A wide-ranging role where you'll never be bored.

- The opportunity to learn about the air conditioning industry.

- An approximately 3-month temporary position to assist during our busy summer season. The contract may be extended if business demand remains high beyond this period. This is a temporary role, with ongoing employment dependent on workload and operational requirements.

- A workplace where teamwork, initiative and a positive attitude are genuinely valued.

Sound Like You?

If you're a people person who loves delivering great customer service, has an eye for detail and enjoys being part of a busy team, we'd love to hear from you!

Apply now by submitting your resume and a brief introduction explaining why you'd be a great fit for our team.

Please note: Applications will only be accepted online. Phone enquiries, walk-ins and applications submitted outside the online application process will not be considered.

📌 Temporary Administration & Customer Service Assistant (Canning Vale)
🏢 Ford & Doonan Stores
📍 Canning Vale