Customer Service Officer

MELBOURNE

Full-time position

About us

Sabco is a house of cleaning brands established in 1892. We strive to develop and sell only quality products to build excellent relationships with our retailers and distribution partners. Our business continues to rapidly grow, and we need to strengthen our team.

Our business is based on entrepreneurship and a can-do attitude. We pride ourselves on being at the forefront of innovative cleaning products in Australia and work hard to make Sabco the first choice for quality cleaning solutions.

About the role

As a Customer Service Officer, you are the first point of contact for our customers and play an important role in ensuring a positive experience with our brand. You will deliver a 6-Star Customer Service experience by providing professional, efficient and proactive support to our customers, anticipating their needs, building positive relationships and consistently striving to exceed expectations.





The role involves managing customer enquiries, processing orders accurately and efficiently, resolving issues and working collaboratively with internal departments to ensure a high standard of customer service.

Key responsibilities include:

- Responding to customer queries

- Reviewing and processing orders, credits, invoices

- General administration

- Liaising with freight forwarders

- Investigating and following up on delayed, missing damaged or short delivered stock

Key skills and attributes:

- Customer focus

- Strong communication skills

- High level of accuracy and attention to detail

- Well organised

- Accountable and takes initiative

- Adaptable

If you are keen to work in a dynamic and quick paced company, click Apply.

Please note: Only successful applicants will be contacted.

📌 Customer Service Officer (Laverton North)
🏢 Sabco Australia
📍 Laverton North