- Contract until end of December - Government Agency
- Melbourne CBD Location - Hybrid Working Arrangement
- Conduct Independent Reviews of Regulatory Decisions

We are seeking an experienced Senior Regulatory Review Adviser to join a Victorian Government regulatory organisation.

This role will focus on conducting independent reviews, assessing complaints and ensuring regulatory decisions are fair, consistent and compliant with relevant legislation. You will also play a key role in identifying opportunities to improve organisational processes and service delivery.

Key Responsibilities

- Conduct independent reviews of regulatory decisions, ensuring compliance with legislation, policies and procedural fairness requirements.
- Investigate and manage service-related complaints, reviewing case files and identifying opportunities for improvement.
- Prepare formal findings, recommendations and responses to complaints escalated to external agencies and government bodies.
- Work closely with internal stakeholders to improve complaint handling, decision-making processes and service standards.
- Analyse review outcomes,



identify recurring issues and recommend improvements to policies, procedures and staff practices.

Key Skills and Experience

- Relevant tertiary qualification in Law, with experience in regulatory investigations, litigation or administrative decision-making.
- Strong understanding of administrative law, statutory decision-making and procedural fairness principles.
- Demonstrated experience conducting internal reviews, managing complaints or undertaking complex investigations.
- Excellent analytical, written communication and report-writing skills, with the ability to prepare transparent and well-reasoned decisions.
- Strong stakeholder engagement skills, with experience working in government, regulatory bodies

What's in it for you:

- Contract until end of December
- Government Agency
- Melbourne CBD/ Hybrid Working Arrangement

Apply now to secure an interview or contact Donal McCann on ************@talentinternational.com for a confidential discussion.

📌 Senior Regulatory Review Adviser (Melbourne)
🏢 Talent
📍 Melbourne