Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:

- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more

- 24/7 access to our Employee Assistance Program for health and wellbeing support

- 15% Co-worker discount

- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant

- Co-worker uniform provided

- Free Co-worker parking

- Free benefits membership (savings and discounts across retailers and service providers)

- Novated leasing and EV subscription options

- Superannuation salary sacrifice

- Fitness Passport membership available

- Bonus programme (where eligible)

- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible

Additional information:

- This role is Permanent Full-time, 76hrs/fortnight.

- Reporting line: IKEA Food Manager.

- As our store operates 7 days per week, you must be available to work a rotating roster including day and evening shifts, as well as alternating weekends (Saturday and Sunday).





About this work area

IKEA Food is much more than a restaurant. It's an important part of the IKEA experience, welcoming millions of customers each year and helping create a reason for customers to stay longer, return more often and connect with the IKEA brand.

As Food Sales & Operations Manager, you'll lead a dynamic hospitality operation with the opportunity to shape strategy, drive commercial growth and create memorable customer experiences. You'll inspire and develop high-performing teams, identify new opportunities to grow the business, and bring innovative ideas to life in a fast-paced retail environment. If you're passionate about hospitality, people leadership and building a thriving commercial business, this is your opportunity to make a real impact with one of the world's most loved brands.

Your responsibilities include but are not limited to:

- Lead, coach and develop your team, creating a high-performing, engaged and inclusive team culture focusing on co-worker well-being, managing performance, competence development and succession planning.

- Lead and grow the IKEA Food business across our Swedish Restaurant and Swedish Food Market by identifying commercial opportunities, increasing sales, improving profitability and delivering an exceptional customer experience.





- Implement IKEA commercial frameworks, standards and cross merchandising strategies in close collaboration with internal and external stakeholders to ensure the IKEA Food experience is fully integrated into the store experience.

- Proactively contribute to executing the store and IKEA Food business plan, connecting IKEA Food to the overall store commercial agenda.

- Create an inclusive, secure and engaging work environment where your team feels supported to perform, grow and contribute.

- Use customer insights and performance data to continuously strengthen the food business and drive sustainable growth.

- Secure a high-quality, seamless and memorable customer experience across IKEA Food ensuring food safety, compliance and operational excellence are consistently met.

Who you are

As Food Sales & Operations Manager, you are:

- A people-focused leader who has a passion for developing people, building capability and creating high-performing teams to deliver outstanding commercial results.

- Experienced in leading large operational teams in a fast-paced, high-volume hospitality environment or retail environment.

- Commercially minded, with the ability to identify opportunities, understand business performance and make decisions that drive growth and profitability.

- Solution-focused and resilient, embracing challenges with the drive to turn opportunities into positive business outcomes.

- Able to bring confidence and perspective to complex leadership situations, fostering engagement, bringing clarity and accountability, and enabling your team to achieve their full potential.

📌 Food Sales & Operations Manager (Tempe)
🏢 IKEA -Tempe
📍 Tempe