Epiroc is a leading productivity partner for the mining, infrastructure and natural resources industries. With
cutting-edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and construction
equipment, and provides world-class service and consumables. The company was founded in Stockholm,
Sweden, and has passionate people supporting and collaborating with customers in more than 150 countries.
Learn more at www.epirocgroup.com.

Expression of Interest - Field Service Supervisor

Newcastle and the Hunter Region, NSW

Ready to take the next step in your career? Lead from the front, champion safety and deliver outstanding service with Epiroc.

About the Chance

Epiroc is seeking expressions of interest from motivated and experienced individuals for the position of Field Service Supervisor, based in Newcastle and supporting the wider Hunter Region.

Reporting to the Regional Service Manager - East, this is an opportunity to take on a hands-on leadership role, overseeing day-to-day service operations and Epiroc resources across Muswellbrook, Eastern NSW and the Brisbane region.

The successful candidate will play an important role in leading and developing trades personnel, strengthening customer relationships and ensuring service activities are delivered safely, efficiently and to a high standard.

Key Responsibilities

- Champion safety and ensure compliance with Epiroc and customer requirements.

- Lead, mentor and develop trades personnel.

- Coordinate field service and workshop activities, scheduling and resource allocation.

- Maintain strong customer relationships and deliver excellent service outcomes.

- Oversee parts and service planning,



forecasting and operational reporting.

- Monitor service quality, productivity and performance.

- Drive continuous improvement and foster a positive team culture.

- Provide hands-on technical support with field service repairs and equipment maintenance across the region.

About You

We are looking for a practical, customer-focused leader with strong technical knowledge and a commitment to safety and service excellence.

Ideally, you will have:

- Supervisory experience within an OEM or heavy equipment environment.

- Experience with surface drills and heavy equipment maintenance.

- Demonstrated ability to lead, mentor and develop trades personnel.

- Strong knowledge of field service and maintenance operations.

- Excellent communication, planning and customer service skills.

- A proactive approach to safety, quality and continuous improvement.

Why Consider This Opportunity?

Epiroc is committed to supporting employee development and providing opportunities to grow within a global organisation.

Benefits include:

- Company-supplied vehicle.

- Ongoing training and career development.

- Salary continuance insurance.

- Novated leasing options.

- Paid parental leave.

- Education assistance.

- Employee Assistance Program for you and your family.

- The opportunity to work with a supportive team and a globally recognised brand.

How to Express Your Interest

If you're ready to take the next step in your career and have the skills and experience to succeed in this role, we encourage you to express your interest.

We look forward to hearing from employees interested in taking on this exciting leadership opportunity with Epiroc.

Apply now and build your career with Epiroc!

📌 Field Service Supervisor (Newcastle)
🏢 Epiroc Australia
📍 Newcastle