- Position in a well established Managed Service Provider

- Fun, fast paced team environment

- Support & project work

- 100% WFH Role with occasional onsite client work in Brisbane

- Must be based in Brisbane

Total Computer Technology has been operating for over 29 years and is considered a leader in providing managed services.

We have 5 offices in Sydney, Melbourne and regional VIC. Our clients are located throughout Australia and Recent Zealand, across all major industries. We are currently looking for a Level 2 / Level 3 Support and Project Engineer to join our team remotely.

** There will be some occasional onsite work in Brisbane * *

What You’ll Be Doing:

- Providing advanced Level 2 + 3 technical support, troubleshooting complex IT issues.

- Managing and administering Microsoft 365 environments.

- Project work – implementing Microsoft 365, Server & Network Infrastructure

- Acting as a technical escalation point and mentoring junior team members.

- Helping to enhance our customers' overall IT experience by providing excellent,



timely customer service

What We’re Looking For:

- 3 years of proven Level 2 + 3 IT support experience within an MSP environment.

- Strong expertise in Microsoft 365, Azure AD, MFA, Intune, and related technologies.

- Windows Stack – Implementing and administering server operating systems, Active Directory, and Remote Desktop.

- Excellent problem-solving skills and the ability to manage complex issues autonomously.

- Exceptional communication skills and a positive attitude.

- Ability to Take 100% ownership of everything you do and ensure its accurate and timely completion.

- Report writing and documentation skills

- A genuine eagerness to learn and grow professionally.

Driver’s license is required.

Great career opportunities with plenty of scope for progression.

PS: We're only accepting applications on seek. Please don't call us. No Agencies thanks.

📌 Level 2 & 3 - Support and Project work (100% WFH Role) (Brisbane)
🏢 Total Computer Technology
📍 Brisbane