About the role

Medical Receptionist / PA - Specialist Practice

INTEGRAL HEALTHCARE

As a Medical Receptionist / PA at Integral Healthcare, a leading specialist cardiology practice, you will have the opportunity to grow both personally and professionally. Beyond reception duties, you'll step into a more senior role with plenty of room for advancement. You will be a valued member of a friendly and supportive team dedicated to patient-centred care.

Key responsibilities

- Manage appointment bookings efficiently for patients

- Handle calls with professionalism and empathy, both incoming and outgoing

- Take care of general administration duties and ensure accurate data entry

- Manage billing processes, including Medicare and Hospital/Private Health claims

- Cultivate robust relationships with valued patients

- Coordinate the booking of procedures at private and public hospitals, including patient admissions

- Handle daily banking activities

- Manage a specific doctor's calendar effectively

- Review appointment and procedure booking calendars to ensure smooth workflow





- Maintain organized and secure filing of medical records

About you

- Meticulous attention to detail, adept at multitasking, and strong problem-solving abilities

- Thrive in a fast-paced environment and handle pressure with composure

- Demonstrated experience in teamwork within a similar setting

- Excellent interpersonal and communication skills

- Ability to work independently, following established practice processes

- Professional phone etiquette and impeccable presentation

- Familiarity with Medicare billing and related processes

- Strong work ethic and commitment to excellence

- Previous experience in a customer service role preferred

About us

Integral Healthcare is a leading specialist cardiology practice with an exceptional team of professionals and a patient-centred approach. With a passion for the medical field, we strive to provide the highest quality care and make a positive impact in the lives of our patients.

📌 Senior Medical Receptionist / PA - Specialist Practice (Rose Park)
🏢 Integral Healthcare
📍 Rose Park