25 Oct
|
Corrs Chambers Westgarth
|
Perth
25 Oct
Corrs Chambers Westgarth
Perth
Position Overview
The Cashier serves as the lead supervisor for the front-end checkout area. This role balances high-level customer service with administrative and financial oversight. You are responsible for ensuring the checkout process is productive, accurate, and skilled while guiding a team of cashiers to meet performance standards.
Key Responsibilities1. Financial Management & Reporting
Cash Handling : Manage large sums of currency, including opening and closing registers, processing bank deposits, and managing the store safe.
Auditing : Perform regular "till" audits and spot checks to ensure accuracy and prevent shrinkage.
Reconciliation : Resolve discrepancies between sales reports and actual cash/credit totals at the end of shifts.
Overrides : Authorize price adjustments, voids, returns,
and exchanges that exceed standard cashier permissions.
Customer Experience
Escalation Handling : Calmly resolve complex customer complaints or billing disputes that require a supervisory touch.
Flow Management : Monitor queue lengths and open current registers or reassign staff as needed to minimize wait times.
Store Knowledge : Maintain up-to-date knowledge of promotions, loyalty programs, and return policies to assist both staff and customers.
Pay: $28.00 - $42.00 per hour
Perks :
Dental insurance
Employee discount
Work Location: In person
📌 Cashier Perth
🏢 Corrs Chambers Westgarth
📍 Perth