Senior Support Engineer - Mac and WindowsNew

Do you have a strong background in desktop support? Ready to hit the ground running? Join one of Australia'smost creative organisations,and take ownership of hands-on L2/L3 IT support in a fast-paced, high-performing technology team.

This is an opportunity for a seasoned IT support professional who can solve complex problems, support senior stakeholders and keep the business running smoothly, acting as a tech lead and mentoring junior staff.

What you’ll be doing:
Deliver level 3 support across a mixed Windows and macOS environment.
Troubleshoot Google Workspace, Entra ID, Microsoft 365, Intune, Jamf and identity/access issues.
Own escalations, prioritise competing demands and resolve issues independently.
Provide hands-on device builds, troubleshooting and meeting room support.
Support onsite events and executive stakeholders, delivering a first-class customer experience.




Share knowledge and guide junior support team members.

What you’ll bring:
Proven L2/L3 support experience in a corporate setting.
Strong hands-on knowledge of Windows, macOS, Google Workspace, Entra ID, Intune and Jamf.
Excellent troubleshooting skills and the confidence to take ownership.
A customer-first mindset, strong communication skills and the ability to thrive in a fast-moving environment.
A practical, proactive approach — comfortable rolling up your sleeves and getting things done.

This is a outstanding opportunity to join a collaborative technology team where you will have real ownership, broad technical exposure and the chance to make an immediate impact. The role is Sydney based.
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📌 Senior Support Engineer Mac And Windowsjust Posted! Sydney
🏢 Bluefin Resources Pty
📍 Sydney