About the Role

We are seeking enthusiastic Sales Crew members to join our retail team at Brisbane Airport on a full‑time basis. In this rapid‑paced airport retail environment, you will play a key role in delivering exceptional customer service to international travellers while supporting store sales and daily operations. You will engage with customers, and promote our wide range of global brands across beauty, liquor, confectionary, and luxury products.

Key Responsibilities
Engage customers with a friendly and approachable manner
Process sales transactions efficiently using POS systems
Communicate current promotions and product information to customers
Maintain excellent product knowledge across Lotte Duty Free’s brand portfolio
Ensure shelves are well stocked, organised, and presented to a high standard
Ensure adherence to customer purchase conditions and airport safety procedures

About You
Proven experience in retail, sales, or customer service
Excellent communication skills
Skilled and vibrant personality




Ability to work in a fast‑paced, team‑based environment
Responsible Service of Alcohol (RSA) certification
Ability to speak a second language (highly regarded but not essential)

Why Join LOTTE DUTY FREE
Monthly Sales Commission Program
Team Discount Program
Airport Retail Stores Discount
Discounted Car Parking
Discounted airport transport
Uniform & ASIC Pass Provided
Sales & Product Training Program
Employee Assistance Program
Long‑term Career & Professional Development Opportunities
Recognition of Service Awards ($ Gift Cards)
Safe, Diverse & Inclusive Work Setting with a Supportive Culture

Details of the Role
Location: Brisbane International Airport
Full time position: 76 hours’ fortnightly
Casual position: up to 60 hours' fortnightly
2 week rotating roster
Availability to work a flexible schedule including weekends and public holidays
J-18808-Ljbffr

📌 Liquor Store Team Member — Be Authentic, Create Moments City Of Gold Coast
🏢 endeavour group careers
📍 City of Gold Coast