About the role The Brooklet is a luxury hotel of seven architectural villas on 125 acres near Bangalow. This is a permanent part time position of 30–56 hours per fortnight. You will be the face of the estate, from a guest's first enquiry through to their departure.

Key responsibilities
Greet each guest personally and make every arrival and departure feel effortless
Anticipate needs before they're voiced, from a dinner reservation to a quiet celebration
Deliver considered bar service, whether it's a welcome drink or an evening glass on the deck
Share your knowledge of the hinterland, its best tables, walks and villages
Manage reservations and guest accounts in Mews with care and precision
Work closely with housekeeping and grounds so every villa is ready for the person arriving

About you
Luxury hospitality or guest services experience
A sharp eye for detail and a calm, warm manner




Availability for weekday afternoon and evening shifts, plus weekends on a rotating morning and afternoon/evening roster, with openness to picking up more hours as the role grows
A NSW RSA, or willingness to get one
Your own transport
Being tech-savvy is a bonus

About us The Brooklet is a luxury hotel of seven architectural villas on 125 acres near Bangalow. We are a boutique team looking for someone to be the face of our estate.

Perks
Sunset views on shift, surrounded by 125 acres of energising hinterland country
Independence and trust within a small team
Permanent part time security, with paid annual and personal leave and scope to increase your hours
Pay under Level 4 of the Hospitality Industry (General) Award, with weekend and public holiday rates

📌 Guest Services Brooklet (Australia)
🏢 The Brooklet
📍 Australia