Assistant Service Manager
Busy metropolitan Toyota workshop
Wide range of work
Growth chance
Rostered Day Off

This role is primarily to support the Service Manager in running the customer experience and the safe, productive and effective workshop of the Hillcrest Service Department. This will involve motivating and leading a team of Service Advisors and Technicians to ensure a smooth communication path from the workshop to the customer.

About our Hillcrest operation
14 technicians including apprentices
2 car washers
20 work bays

Reporting to the Service Manager and working closely with all Northpoint Departments you will:
Have experience working as an Assistant Manager in a busy workshop or a Service Manager wanting to move to a larger workshop.
Be highly motivated and well-organised.
Have outstanding communication skills including excellent telephone manner.
Provide the best possible service to customers while maintaining an effective and profitable operation.





This will be achieved through; building and maintaining positive customer and employee relationships; controlling costs; operating at optimum capacity and ensuring compliance with manufacturer warranty process.
Liaise with customers and service technician.
Possess a solid knowledge of motor vehicles.
Exhibit strong computer skills and are proficient in Microsoft Office.
Hold a current driver's license.
Ensure that protected work practices are adhered to.

Northpoint is a family business and a leader in the automotive industry with more than 200 employees at metropolitan and regional sites. If you are a current VISA holder, please advise what VISA and expiry date in your application.

Take your career to the next stage with Northpoint.

Please click the "APPLY" button below to apply online and attach a current, up to date application letter and resume

Northpoint offers ongoing training and career development and is an Equal Opportunity Employer.

📌 Assistant Service Manager Hillcrest
🏢 NORTHPOINT TOYOTA
📍 Hillcrest