Car Hire Assistant (Casual)

Location: Tullamarine, VIC
Hours: Casual, flexible shifts (including weekends)

We’re looking for a reliable and switched-on Car Hire Assistant to join our growing car-hire team based in Tullamarine. All bookings are managed through the Turo platform, and you’ll be a key part of ensuring our vehicles and guests are looked after to a high standard.

Key Responsibilities
Cleaning vehicles to a high standard (interior & exterior)
Handing cars over to guests and completing check-ins & check-outs
Communicating with guests via the Turo app, work phone, and computer
Delivering vehicles to Melbourne Airport and providing a shuttle service
Completing premium deliveries to specific guest locations
Completing a daily return log accurately
Keeping the warehouse tidy and organised
Communicating with the team via a WhatsApp group chat
Assisting with our in office car wash business when required

Communication Is Key

You’ll be dealing directly with customers, so:
Strong English (spoken and written) is essential
Confident,



friendly, and professional communication is a must
Comfortable answering calls and responding to messages promptly

What We’re Looking For
Reliable, responsible, and well-presented
Positive attention to detail
Comfortable using apps and basic computer systems
Ability to work independently and as part of a team
A valid driver’s licence
Previous experience is not required, but is a bonus

Why Join Us?
Adaptable casual hours
Varied role - no two days are the same
Small, supportive team environment
Opportunity to learn about the car hire industry and Turo platform

Job Type: Casual

Pay: $34.76 – $48.66 per hour

Ability to commute/relocate:
Tullamarine VIC 3043: Reliably commute or planning to relocate before starting work (Required)

Language:
English (Required)

Licence/Certification:
Driver Licence (Required)

Work Location: In person

📌 Car Hire Assistant Melbourne (Australia)
🏢 Vertali APAC
📍 Australia