Our busy physiotherapy practice & Pilates studio is looking for a friendly, reliable and organised person to join our Customer Care Team. You'll be responsible for patient reception and customer care, phone and email enquiries, appointment bookings, invoicing and receipting, EFTPOS/HICAPS and Medicare payments, end-of-shift balancing, general administration and helping keep our studio running smoothly.
Key responsibilities
Patient reception and customer care
Phone and email enquiries
Appointment bookings
Invoicing and receipting
EFTPOS/HICAPS and Medicare payments
End-of-shift balancing
General administration
About you
Must have previous experience using the PracSuite customer booking system, or experience with another Medical Customer Booking System
Excellent customer service and communication skills
Reliable, punctual and well organised
Robust attention to detail
Confident with computers and quick to learn current systems
Can multitask and work calmly under pressure
Works well both independently and as part of a team
Experience in an allied health or medical setting — highly desirable
Some social media and/or newsletter experience — desirable
📌 Permanent Part Time Administration Assistant Sydney
🏢 Activate Physiotherapy. Exercise Rehab
📍 Sydney
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