You'll be the first point of contact for our guests and owners, working across all four properties as rostered. No two days are quite the same, and you'll get to know each property and its team.

Key responsibilities
Welcoming guests and handling check-ins and check-outs
Answering phone, email and walk-in enquiries
Working with our reservations team to assist with bookings and booking payments
Coordinating with housekeeping and maintenance so rooms are ready on time
Recommending local attractions, dining and tours
Handling guest feedback and resolving issues calmly and professionally
General admin to keep the front office running smoothly

About you
Previous reception, front office or customer service experience (accommodation or hospitality is a bonus)
A warm, positive manner with guests and colleagues
Well organised, reliable and able to juggle several tasks at once
Confident with computers; experience with REI Cloud or another property management system is a plus




Adaptable and happy to work across all four properties
Available for a rotating roster including weekends and public holidays
Current driver's licence and own reliable vehicle

About us

Stay Yeppoon manages holiday accommodation across four properties on the Capricorn Coast: Salt Apartments, Echelon Apartments, Beaches on Lamermoor and Rosslyn Bay Resort. We're a local, hands-on team dedicated to giving every guest exceptional customer service and quality accommodation, so their stay is relaxed, easy and memorable from arrival to departure.
Full time, ongoing position
Hospitality Industry Award
Variety of working across four excellent properties
A supportive, close-knit local team
Staff accommodation discounts at a number of Dreamtime Properties
Work a short stroll from some of the best beaches in Central Queensland
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📌 Stay Yeppoon Full Time Receptionist
🏢 Stay Yeppoon
📍 Yeppoon