Melbourne | Full time | Monday to Friday Working at our office, from home and on location.But we're not just here to snap pics.
We're hospitality-first, service-obsessed, and proudly powered by a small, passionate crew.
We build permanent install photobooths in pubs and clubs that are beautifully designed and based on reliable tech.Behind every booth is a Windows computer with a camera, a printer, card payments and a 4G connection.
We have over 150 of them in venues across Melbourne, Sydney, Brisbane and the Gold Coast, and every one has to work every night.Your RoleYou'll be the person who keeps the fleet running and makes it better.
When something breaks, you'll work out why, fix it, and make sure the fix reaches every booth in the country.
You'll start in tech support and grow into owning how updates and changes get rolled out fleet-wide.What You'll DoDiagnose and fix booth issues remotely: printers, cameras, payments and connectivityWrite and improve scripts (PowerShell, Python) that fix problems automaticallyTest changes on one booth, then a few, then roll them out across the whole fleet safelySet up, configure and quality-check booth computers before they go out to venuesLearn and help improve our booth monitoring software and backend systemsKeep fault logs,



rollout notes and documentation up to date so anyone can follow themWork with the tech team in each state when an issue needs hands on siteVisit Melbourne venues when needed to resolve technical or hardware issuesUse AI tools daily to work faster and smarter.Assist in rolling out AI to our team.Your HoursFull-time, Monday to Friday, 9am to 5pm.
Occasional evening support when a fleet rollout or a venue install needs it.
The whole tech team meets online once a week.We'd Love to Hear From You If You...Have solid Windows troubleshooting skillsHave written scripts or code in any language (PowerShell, Python, or similar).
Self-taught counts.Like getting to the bottom of a problem instead of just restarting itTest before you deploy, and stay calm when something goes wrongAre confident with AICan explain technical things clearly to non-technical people, especially over email and chatAre Melbourne-based and happy to get out to venues when neededLove a mix of solo work and collaborative team energyHave looked after lots of devices at once: kiosks, point of sale, digital signage, school or office computersKnow your way around networking basics (routers, 4G, remote access)Have used Git or version controlHave worked in hospitality or eventsYou don't need to tick every box.
We care more about where you're heading than where you are today.
If you've ever written a script to save yourself an hour of clicking, we want to hear from you.
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📌 Technical Support & Systems Specialist (Melbourne)
🏢 Social Booth
📍 Melbourne