Ready for your next prospect?
Bring your strategic and storytelling communications support for business strategy to Busways' Pymble Head Office as a Communications Officer!
What You'll Be DoingIn This Varied Role, You'llLead and deliver strategic communications and storytelling to support business objectives, brand reputation, and key initiativesManage media relations, PR activity, crisis/issues management, and proactive storytelling across all major channelsPlan, create and oversee a 12-month content and social media calendar across digital, print, and internal platformsProvide high-level communications advice, research industry trends, and identify emerging opportunitiesCollaborate closely with marketing, design, and internal stakeholders to deliver campaigns on time and within budgetBuild strong internal and external relationships while championing Busways' values, brand standards, and cultureWhat You'll BringTertiary qualifications in communications, public relations or a related field, with 4+ years' experience in a similar roleA solid understanding of public transport operations, customer behaviour, service reliability and the regulatory environment affecting bus networksProven expertise in media relations, issues management, social media strategy, and content calendar managementStrong strategic communications capability with demonstrated experience delivering high-impact campaignsThe ability to respond quickly and calmly to urgent operational or safety incidents, working alongside operations, depot teams, and leadership to provide accurate, timely updatesA strong understanding of the political and community landscape affecting public transport,



with an ability to navigate government priorities, community expectations, and contractual obligationsExceptional writing skills across a wide range of formats including digital, media, thought leadership and marketing contentHighly organised with the ability to manage multiple priorities, meet deadlines, and maintain exceptional attention to detailStrong stakeholder engagement skills, advanced computer literacy, and the legal right to work in Australia with a current driver's licenceWhat We Offer YouBenefitsFitness Passport – discounted access to multiple fitness facilitiesOffice Lunch Club – discounted mealsFree staff shuttle from the Central Coast and Blacktown depotsEmployee Assistance Program for you and your familyCareer progression opportunities and full trainingFree secure on-site parkingEmployee referral bonuses & tax-effective salary packaging optionsWho We AreFor over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia.
With a team of 2,800+ people, we're committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.The successful applicant will be offered an initial 12-month fixed-term contract with the intention of then becoming a permanent employee.
This is part of Busways hiring policy for all admin roles.
Our rate of conversion to permanent positions is over 90%.
Busways is an Equal Opportunity Employer.
We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.No agency applications, please.
#J-*****-Ljbffr

📌 Communications Officer (Sydney)
🏢 Busways Group
📍 Sydney