Service Supervisor - Plumber or Refrigeration Technician or ElectricianRheem is committed to delivering technical product excellence and industry best practice standards.
It's an exciting challenge that requires a team of talented, passionate people with a diverse set of skills.
Rheem depends on people to power our innovations and help shape the future of products that impact people's lives every day.Why work for Rheem?
Work within the Perth metropolitan area.Be allocated a fully maintained Nissan Navara Ute.Be provided with specialised tools and equipment + Laptop + uniform.Discounts on Rheem products.Access to our Employee Assistance Program and Safety and Wellbeing initiatives.About the roleAn prospect has become available for a Supervisor to join our WA Service team based in Welshpool.
Reporting to the WA Service Manager you will be responsible for a team of 5 Field Service Technicians as well as provide support, technical assistance and training to the states network of Service Providers and appointed Service Agents.You will:Ensure all field service work is carried out in an efficient and effective mannerAssist and support technicians resolving service technical difficultiesConduct regular site visits,



monthly meetings and help resolve dispute/customer complaintsQuote major types of installation work for Rheem ProductsEnsure all field staff are sufficiently trained in being able to install and service Rheem products that fall within their qualificationsReport Product faults to the Service Manager and relevant stakeholdersEnsure that field staff levels meet the desired requirements for service call demandsProvide support and liaise with Service Agents including regular visits for trainingCarry out regular inspections of general service vehiclesMaintain a high level of commitment to Rheem Corporate, Quality & WHS proceduresAbout youWe are looking for someone who is committed, motivated, energetic, and reliable.
You will ideally have:Trade qualifications in either Refrigeration or PlumbingAdditional electrical licence or at minimum a Restricted Electrical licencePeople leadership experienceComfortable with the use of electronic communication/information devices.As you progress through the process, you will be required to complete a pre-employment medical in addition to background and reference checks.
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📌 Service Supervisor - Plumber Or Refrigeration Technician Or Electrician (Brisbane)
🏢 Rheem Australia
📍 Brisbane