Senior Support Engineer - Mac and WindowsNew
Do you have a strong background in desktop support?
Ready to hit the ground running?
Join one of Australia'smost innovative organisations,and take ownership of hands-on L2/L3 IT support in a fast-paced, high-performing technology team.
This is an opportunity for a seasoned IT support professional who can solve complex problems, support senior stakeholders and keep the business running smoothly, acting as a tech lead and mentoring junior staff.
What you'll be doing:
Deliver level 3 support across a mixed Windows and macOS environment.Troubleshoot Google Workspace, Entra ID, Microsoft 365, Intune, Jamf and identity/access issues.Own escalations, prioritise competing demands and resolve issues independently.Provide hands-on device builds, troubleshooting and meeting room support.Support onsite events and executive stakeholders,



delivering a first-class customer experience.Share knowledge and guide junior support team members.
What you'll bring:
Proven L2/L3 support experience in a corporate environment.Strong hands-on knowledge of Windows, macOS, Google Workspace, Entra ID, Intune and Jamf.Excellent troubleshooting skills and the confidence to take ownership.A customer-first mindset, strong communication skills and the ability to thrive in a rapid-moving environment.A practical, proactive approach — comfortable rolling up your sleeves and getting things done.
This is a great opportunity to join a collaborative technology team where you will have real ownership, broad technical exposure and the chance to make an immediate impact.
The role is Sydney based.
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📌 Senior Support Engineer - Mac And Windowsjust Posted! (Sydney)
🏢 Bluefin Resources Pty
📍 Sydney