Student Service & Admin Support Officer (Part time Position)PART-TIME POSITIONThursday to Saturday : Total Weekly 24 hoursWorking hours: 8:30am – 5:00 pm, including a 30-minute lunch breakThis position is suited to a person with CRICOS and Counselling experience.
The position is to support administration and student services as Gamma College grows.The successful candidate will be a team player and:Aware of handling sensitive informationPresent in a business-like manner.Adaptable and pro-activeHave good verbal and written communication skills.Well organizedFocused on the experience of our students.Experience working with Axcelerate platforms.Advanced Microsoft office skillsStrong attention to detail is a must.Minimum 12 months experience in an office environmentExperience in an international education environment, especially in an RTO,



would be an advantage.Fluency in a second language is not essential but highly regarded.Student Service Tasks and Duties:Respond to inquiries from prospective international students and education agents in a professional and efficient manner.Coordinate student admission documents received from education agents and international students.Maintain all the data entries on the Student Management SystemHandling office tasksProviding scheduling support by booking appointments and preventing scheduling conflictsScreening phone calls and taking messages.Sign in, greet and assist visitors.Maintain polite and professional communication via phone, e-mail and mail.Help maintain student attendance records and files.Assist with enrolments, USIs and Student ID'sIdentify and report continuous process improvements.Assist students as required.Assist the campus manager as required.Orientation supportSupport trainers Ordering and restocking stationery, uniforms and office supplies.Monitor and report student tuition fees.Admission SupportAcademic Support Tasks and Duties:Updated the student's result to AxcelerateMonitoring student's course progress.Send warning letters each term and inform Admission team if enrolment need to cancel.Work with Academic Manager and support the assessment upload task.Process certificates or Statement for the student.Finance Support Tasks and Duties:Record the student's payment.Monitoring outstanding payment and contact students.
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📌 Student Service & Admin Support Officer (Part-Time Position) (Sydney)
🏢 ALFA College
📍 Sydney