Wilson Sports & Pain is an established specialist clinic dedicated to providing high-quality, patient-centered care.
Following our successful launch six months ago, our practice is growing rapidly.
We are now seeking a professional and motivated Medical Administration Officer to join our dedicated team on a part-time basis.
In this role, you will work closely with our Clinical Lead and medical team to ensure a seamless experience for our patients and contribute to the ongoing success of our vibrant practice.Key responsibilitiesManaging a high volume of phone inquiries and emails with empathy and professionalismCoordinating complex specialist appointments, follow-ups, and proceduresManaging surgical and theatre scheduling, coordinating with hospitals, and ensuring all pre-admission paperwork is completeProcessing incoming referrals and ensuring all clinical documentation is ready for reviewManaging patient billing, receipting, and navigating Medicare/Private Health claimsEnsuring the smooth daily operation of the clinic, including scanning, filing,



and assisting the clinical team as requiredAbout youPrevious experience in a specialist or general practice setting is highly regardedMinimum of 6 months of medical administration experience in any medical setting is requiredPrior experience with theatre and hospital bookings is highly valuableFamiliarity with clinical software (experience with Xestro or Heidi is a significant advantage, though training will be provided)Basic computer skills are sufficient, with training provided on clinical software systemsExceptional verbal and written communication skills with a focus on patient careA proactive "can-do" attitude with the ability to work independently in a fast-paced environmentAbout usWilson Sports & Pain is an established specialist clinic dedicated to providing high-quality, patient-centered care.
Following our successful launch six months ago, our practice is growing rapidly.Above-award rates ($31–$35/hr, commensurate with experience) plus superannuationEnjoyable part time hours in a highly supportive, collaborative team environmentBased in modern facilities in Birtinya on the vibrant Sunshine CoastBe part of an established, growing specialist clinic with a strong focus on career development
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📌 Medical Administration Officer (Queensland)
🏢 Wilson Sports and Pain
📍 Queensland