Ingleburn Family Practice is seeking a Medical Receptionist to join our team 2 days/week.
This is a vital front-line position based in Ingleburn, NSW ****, where you will be the first point of contact for our patients and an essential member of our medical administration team.
As a Medical Receptionist, you will play a crucial role in ensuring our practice operates smoothly, maintaining a welcoming workplace, and supporting the delivery of high-quality patient care.
This role is fundamental to creating positive patient experiences and managing the administrative flow of our healthcare facility.What you'll be doingGreeting patients with professionalism and courtesy, making a positive first impressionManaging patient check-ins and check-outs,



including verifying personal and billing informationScheduling appointments and managing the booking system efficiently to minimise patient wait timesAnswering incoming calls and managing enquiresManaging emails and incoming faxesProcessing patient payments and handling financial transactions accuratelyMaintaining confidentiality and adhering to privacy legislation when handling patient informationMaintaining a clean and organised practiceSupporting the medical team with general administrative tasks as requiredWhat we're looking forReliability and ability to learn quicklyA genuine commitment to providing excellent customer serviceStrong communication and organisational skills with the ability to manage multiple tasks and priorities effectivelyComputer proficiency: Email management, Use of general computer applications e.g.Microsoft wordPrevious experience working as a Medical Receptionist or in a similar administration roleProficiency in using Best Practice medical practice management software
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📌 Medical Receptionist (Sydney)
🏢 Better Health Group
📍 Sydney