We are looking for a Customer Banking Specialist to join our Sorrell branch on a part-time basis.Please note that rosters are predetermined.Roster: 26 hours per weekMonday, Tuesday & Wednesday: 9:30am - 4:00pmThursday & Friday: 10:00am - 2:00pmSee yourself in our teamDo work that mattersMore specifically you will:Build a personal connection with customers through meaningful conversationsWork with customers to help them use our in-branch technology and digital banking optionsAsk about and respond to customers' transactional needs in the branch, ensuring they leave satisfiedPerform interviews and process applications for personal loans, credit cards and associated productsAdhere to the Bank's processes and procedures, including accurately reconciling transactions and reviewing customers' financial positionsEngage with customers by participating in community events and fundraising activitiesLook out for the safety and wellbeing of your teamUse tools to capture customer feedback, and take action to correct any service breaks and drive improvementWe're interested in hearing from people who:Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you doCan bring your passion for service excellence and, whilst being comfortable working independently,



you will also be able to refer our customers to other specialist team members in order to better serve their needsCan demonstrate an ability to work in a busy, commercial and driven retail workplace whilst seeing the big picture for customers and providing them with holistic solutionsMost importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first.Aboriginal &/or Torres Strait Islander people are encouraged to apply.Please note: Following submission of your application, you may be invited to complete an online assessment and digital interview.
If you receive an invitation, we recommend completing it within 24 hours, although links will remain active 48 hours.
Completion of these assessments supports us in progressing your application through the recruitment process.
Once expired, testing links cannot be reset.If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application.
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Advertising End Date: 01/11/2026
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📌 Customer Banking Specialist - Sorrell (26Hrs/W) (Hobart)
🏢 Commonwealth Bank
📍 Hobart