Ability to Achieve is seeking a compassionate and experienced Senior Support Worker to join our team in Kaleen, ACT.
This is a casual position that offers flexibility whilst making a meaningful difference in the lives of individuals with disabilities and aged care needs.
As a Senior Support Worker, you will play a vital role in delivering high-quality support services, mentoring junior staff, and ensuring that our clients receive the dignity, respect, and assistance they deserve.
This role is crucial to our mission of enabling people to achieve their potential and live fulfilling lives within our community.Key responsibilitiesOperational scheduling and rostering support.Assisting with staff coordination and day-to-day operational matters.Coaching and mentoring Support Workers.Facilitating inductions and onboarding of new Support Workers.Supporting the implementation of processes and procedures across the team.Assisting with operational tasks as required.Stocktake and ordering of suppliesProvide direct personal care and support to clients with disabilities and aged care needs, assisting with daily living activities including personal hygiene, meal preparation, and mobilityDevelop and implement individualised support plans in collaboration with clients, their families, and the wider care teamMentor, supervise and provide guidance to junior support workers, fostering a culture of excellence and continuous improvementMonitor and evaluate the effectiveness of support provided, making adjustments as needed to meet clients' changing needsMaintain detailed and accurate documentation of all client interactions, progress,



and any concerns or incidentsPromote client independence and dignity by encouraging participation in meaningful activities and community engagementBuild and maintain positive, respectful relationships with clients, their families, and colleaguesAdhere to all relevant legislation, policies, and procedures, including duty of care and safeguarding requirementsCommunicate effectively with the broader support network, including healthcare professionals and social workersRespond to challenging situations with professionalism, patience, and problem-solving skillsWhat we're looking forMinimum 3-5 years' experience in aged care, disability support, or a related community services fieldDemonstrated experience in a senior or supervisory capacity, with the ability to lead and mentor other support workersCurrent First Aid and CPR certification (or willingness to obtain)Working with Children Check (or equivalent clearance) and satisfactory background checkStrong knowledge of disability support principles, aged care standards, and relevant legislation such as the Disability Discrimination ActExcellent communication and interpersonal skills, with the ability to work empathetically with vulnerable individualsPhysical capability to assist clients with mobility and personal care tasksFlexibility and reliability,



with the ability to work variable hours as required in a casual roleA genuine commitment to person-centred care and supporting clients to achieve their goalsProblem-solving abilities and sound judgment in responding to client needs and safeguarding concernsQualifications such as Certificate III or IV in Aged Care, Disability Support, or Community Services are highly valuedWhat we offerAbility to Achieve is committed to creating a supportive and inclusive work workplace where our staff feel valued and supported.
We offer:Flexible casual working arrangements that allow you to balance work with other commitmentsCompetitive hourly rates and penalty rates in accordance with award conditionsOngoing professional development and training opportunities to enhance your skills and career progressionA collaborative team environment where your contributions are recognised and appreciatedThe opportunity to make a genuine difference in the lives of people in our communitySupport and supervision from experienced managers who are committed to your successAbout usAbility to Achieve is a leading community services organisation dedicated to providing high-quality aged and disability support services across the ACT.
Our mission is to empower individuals to live independent, meaningful lives by providing personalised, respectful, and professional support services.
We believe in the potential of every person we support and work collaboratively with clients, families, and the community to achieve positive outcomes.
With a strong commitment to excellence, integrity, and person-centred care, Ability to Achieve is an employer of choice in the community services sector.
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📌 Senior Support Worker (Canberra)
🏢 Ability to Achieve Pty
📍 Canberra