Sun Family Practice is a thriving general practice committed to providing exceptional healthcare services to our local community in Drewvale, Queensland.
We pride ourselves on delivering compassionate, high-quality patient care through a dedicated team of healthcare professionals.
Our practice values patient-centred care, teamwork, and continuous improvement, creating a welcoming environment where both patients and staff can flourish.About the roleWe are seeking an enthusiastic and organised Receptionist for General Practice to join our team at Sun Family Practice in Drewvale, QLD ****.
This is a casual position that offers flexibility whilst contributing meaningfully to our practice operations.
As a receptionist, you will be the first point of contact for our patients, playing a crucial role in creating a positive first impression and ensuring the smooth running of our reception area.
Your work will directly impact patient satisfaction and the efficiency of our clinical services.Key responsibilitiesGreet patients in a warm and qualified manner upon arrival at the practiceRegister new patients and maintain accurate patient records and documentationSchedule and manage patient appointments using practice management softwareAnswer telephone enquiries and direct calls to appropriate staff membersProcess patient payments and handle billing administrationManage patient check-in and check-out proceduresMaintain confidentiality of patient information in accordance with privacy regulationsAssist with general administrative tasks including filing,



photocopying and mail handlingCommunicate effectively with patients regarding appointment times, procedures and practice policiesSupport clinical staff by preparing patient notes and ensuring consultation rooms are readyWhat we're looking forExperience using Medical Director and Pracsoft is preferredPrior experience working as a receptionist in a medical practice or healthcare setting is highly desirableExcellent communication and interpersonal skills with the ability to remain calm under pressureStrong organisational abilities and attention to detailProficiency with computer systems and practice management software, or willingness to learnCustomer service excellence and a genuine commitment to supporting patientsAbility to multitask effectively and manage competing prioritiesUnderstanding of patient confidentiality requirements and compliance with healthcare regulationsProfessional appearance and demeanourFlexibility to work casual hours as required by the practiceWhat we offerWorking at Sun Family Practice offers you the opportunity to be part of a supportive and collaborative team dedicated to patient care.
As a casual team member, you will enjoy flexibility in your schedule whilst gaining valuable experience in a professional healthcare environment.
We foster a workplace culture that values respect, teamwork and continuous development.
We are committed to providing our staff with a positive work experience and encourage open communication with our team.
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📌 Receptionist General Practice (Brisbane)
🏢 Sun Family Practice
📍 Brisbane