Company Description
Mercure Resort is located between the lush Hinterland and beautiful beaches of the Gold Coast.
Featuring 292 rooms across 9 separate blocks, tropical gardens, two beautiful pools, and a philosophy to slow down, feel well and discover local.
Discover more about Mercure Gold Coast at:
Where you'll be working
Overlooking the Resort's sparkling pool and the Palm Meadows Golf Course, you'll be serving guests and leading the F&B; team in our locally inspired restaurant, The Green Dining, and supervising our Banquets team across our many conference and event spaces.
Job Description
What you'll be doing:
Oversee smooth operations of the Restaurant and Bar
Coordinate the team to provide seamless banquet and event service
Ensure all guests receive excellent hospitality from all team members
Respond to guest concerns with professionalism and calm composure
Support with team briefing, training, and onboarding of current team members
Promote a positive team culture across the Food and Beverage team
Qualifications
What you'll bring to the role:
Passionate about connecting with people and providing hospitality with heart
Experience in a hotel or resort F&B; team as a supervisor or team leader
Excellent food & beverage knowledge, including dietaries and allergies




Demonstrated ability to lead a team to success
Excellent communication and guest service skills
RSA Certificate
Reliable transport (public transport not accessible at required shift times)
Available to work weeknights & weekends and holiday season
Additional Information
Why work with us:
Complimentary meal on shift
Free on-site car parking
Supportive Leaders invested in your development and growth
Generous Discounts on accommodation and dining across Accor Hotels globally
Family & Friends Discounts on accommodation, dining and more
Complimentary Resort Night Stay or dining voucher on your annual anniversary each year
Represent a resort centered around wellbeing, local connection and authenticity
Access to hundreds of online courses to progress your career in hospitality
If you are ready to take the next step in your career,
apply today.
Our commitment to Diversity & Inclusion:
We are an inclusive company and believe all candidates and employees should feel welcome being their authentic self at work, and we're proud to foster a culture of belonging.
We offer reasonable adjustments to support you.
If you require an adjustment to be made during the recruitment process, please feel welcome to let us know.

📌 Food & Beverage Supervisor (Gold Coast)
🏢 Accor
📍 Gold Coast