Service Integrated Communities | Wollongong
Customer Service Officer | Aged Care | Wollongong,
Links
The opportunity | Valued for the impact you make
.
With your enthusiasm for customer service and as the initial point
of contact for visitors to Warrigal Links, located in Wollongong,
you will deliver professional support and services to both
customers and the broader community.
In this dynamic role, you will
excel in providing outstanding customer service, embrace the
variety in your daily tasks, and demonstrate a strong ability to
engage with people.
The benefits | Recognising the difference you
make
Part time position 30 hours per week, with the flexibility
to work across a 7 day week between the hours of 7.00am to
*****pm
Hourly rate: $***** - $***** + Superannuation + penalty
rates for nights and weekends, and NFP salary packaging (pay up
to $18,550 less tax per year, meaning more money for you!
)
A fantastic on-boarding program to set you up for success
and ongoing support
Subsidised access to your local gym and 200+ more across
the country with a Fitness Passport
24/7 access to mental, physical, social, and financial
support via the LifeWorks app
Also, Triple winner **** – Excellence in Workplace Culture,
Excellence in Large Business, and the ultimate honour –
Business of the Year
!
Join us and experience the
Warrigal Way.
The requirements | What it takes to do this
work
No matter your role, it takes a real love of
caring, a willingness to jump in and do the work, and a genuine
desire to make a difference.
As a Customer Service Officer, you'll
also need:
Extensive customer service experience in a customer facing
role
Demonstrated experience in reception duties, cash handling,
invoice cost coding, and strong data entry skills
Sound computer literacy skills for accurate and efficient




documentation
Experience developing and maintaining customer
relationships
Demonstrated strengths in planning, time management,
flexibility and technology use
An understanding of the needs of older people
What our people love about working
here
Feeling protected and supported:
We've built a
highly supportive, close-knit community that values and respects
each other.
Find approachable, empathetic leaders intent on
listening to your ideas; and processes, policies and resources that
allow you to do your job well.
You'll have the support you need to
provide exceptional care, without feeling overwhelmed.
Here we have
each other's back – no matter what.
One team, united in our purpose
: We support
older people to have great lives.
We put older people first in
everything we do.
On an everyday level, we help them age with
dignity, independence, happiness, and connectedness.
On a big
picture level, we're challenging ageist thinking in Australia.
This
is the Warrigal Way.
Who we are | A community who cares
Warrigal
has firmly established itself in the aged care community for over
60 years.
We're proud of the diverse range of retirement living and
aged care services we've built up in that time, but we still have
the same appetite to grow and innovate.
Meaning, you'll have the
chance to move around, get promoted or explore different areas
across our expanding business in Illawarra, Southern Highlands,




Queanbeyan, and Canberra – if that's what you want.
You are the difference | Create a meaningful
legacy
At Warrigal, you're not just doing care work.
You're shaping a
society that respects and celebrates ageing, connects families, and
frees up their time to create treasured, lasting memories.
You're
creating a culture of kindness, compassion and understanding that
can be passed down to future generations.
Let this be your
legacy.
Join us and be the difference
Apply now - we
are reviewing applications daily!
We reserve the right to shortlist and interview upon application
receipt and this vacancy may be closed once a suitable applicant
has accepted a letter of offer.
We proudly acknowledge the Traditional Custodians of the lands
on which we work and live, and we honour their ongoing cultural and
spiritual connections to Country.
We pay our respects to Elders
past, present, and emerging.
At Warrigal, you are the difference.
We believe in celebrating
diversity and creating a culture of inclusion and support in
everything we do.
We embrace the unique experiences, backgrounds,
identities, abilities, and perspectives of our residents,
customers, staff and volunteers to create a warm and welcoming
environment where everyone feels valued and
respected.
Realise your potential in a place where appreciation, belonging,
growth and purpose allows everyone to thrive.
If there is a change we can make, so your strengths can shine
throughout our recruitment process, please get in contact with:
******
If successful, you may be asked to do a medical, National
Criminal History Check or NDIS Worker Screening Check, and provide
references.
Attachments:
-
Customer Service Officer (NEW).
pdf

📌 Customer Service Officer | Wollongong, Links
🏢 Warrigal
📍 Wollongong