23rd October, ****
The Role
The Senior CSM position is a specialist role primarily responsible for the operational efficiency and delivery of the client service and value proposition.
Leading a small team of client support staff, the role will provide the administrative and operational experience to ensure an exceptional service to the advisory firms clients and referral partners.
Duties and Responsibilities
Develop, implement, and maintain business processes and systems that drive efficiency and profitability
Assist practice heads to develop and execute against strategic plans, including quarterly objectives
Maintain client contact/service and implementation
Contribute ideas/suggestions during team meetings and one-on-one with the management team
Skills & Experience
4-5+ years in an administrative/operations role
2 + years leadership experience
A sound understanding of business systems and technology
Investment products knowledge
If this sounds like you please apply via the link below or for a confidential discussion contact Chris Gordon on ************

📌 Senior Client Services Manager / 2Ic (New South Wales)
🏢 Vivere Recruitment Group
📍 New South Wales