Community Development | Community Services
Location: Rockingham, WA
Closing date: 13/11/2026
Fixed-term (2-year
contract)Part time with a minimum of 30 hours
per fortnight, (including weekend and public holiday shifts,
rostered in advance).
The City of Rockingham is an award winning local
government located 40km south of the Perth CBD and is known as the
place where the coast comes to life.
One of the fastest
growing local governments in the south metropolitan area, we are
responsible for the provision and delivery of high quality
services, facilities and events that meet or exceed community
expectations.
Providing a safe and healthy workplace for our
employees is important to us and we are committed to employing team
members who share the City's Values of
Recognition, Ethics,
Service, Professional
Development, Empowerment,
Communication and Teamwork –
RESPECT.
These Values are incorporated into all aspects of
employment at the City.
As a Tourism Development Officer, you will provide exceptional
customer service to visitors to the City of Rockingham, by
providing up to date information on the local region, tourism
attractions and experiences, as well as details of upcoming events
to ensure visitor expectations are met.
You will be responsible for the day to day operations of the Mobile
Visitor Centre and in making visitors more aware of the leisure and
tourism opportunities available in the region through effective
marketing and recommendations.
If you love spending time out in the community, meeting and
chatting with people, you have good local knowledge of what
Rockingham has to offer our visitors and are friendly, proactive
and flexible, then we want to hear from you!
Experience in marketing, tourism and or customer service roles will
be highly regarded, but is not essential.
A current Western




Australian 'C' class driver's licence and the ability to work
weekends and occasional public holidays is essential for this
role.
To be considered for this role, you must address the
following selection criteria as part of your application – please
address the below during the online application
process:
Sound knowledge of visitor servicing principles through
previous experience, training or education
Sound local knowledge of Rockingham's tourism offering and
tourism products
Ability to work autonomously and with team members to
achieve outcomes
Experience in marketing, tourism and/or customer service
role is desirable
Valid 'C' class driver's licence
We are offering a gross salary of $94,367 per annum
(pro-rata), as well as:
12% superannuation with the opportunity to co-contribute up
to 5%
A variety of health and wellbeing programmes including a
physical health reimbursement subsidy payment of up to $200 per
annum, free flu vaccinations, free skin cancer checks, mental
health programs and Employee Assistance Provider (EAP)
services
Flexible working arrangements, including rostered days off
and two additional paid days of absence per annum
Training and development opportunities including paid study
leave and study fees
Salary packaging opportunities for motor vehicles,
etc.
This position will be expected to work across a number of sites
throughout the year, including key tourism locations and major




events (both within and outside of the Rockingham area) during the
peak tourism season (spring and summer), and at the City of
Rockingham Administration building during the off season (autumn
and winter).
Applicants must be flexible and available to work in
line with the Mobile Visitor Centre operating hours, outlined
below.
Mobile Visitor Centre standard operations during
spring and summer will be Friday – Sunday, 8.00am – 2.30pm.
Additional hours may be scheduled during school holidays,
occasional public holidays and events throughout the Perth
metropolitan area.
An information package, including the position description, is
available on our website.
Applications will be accepted until 4pm, Friday 13 November
****, or until a suitable pool of candidates exists.
Interviews may commence before the close date and the vacancy may
close without notice, so if you are interested in the position, we
highly recommend you apply as soon as possible.
This process may be used to fill future similar permanent or
fixed-term positions that may become available in the City during
the next 12 months.
If you identify as a person with disability and require adjustments
throughout the recruitment and selection process please contact the
Recruitment Team via email at ****** or
phone ************.
We're happy to discuss options to assist you
e.g. we can provide alternate formats for application forms, or
alternate methods of applying.
The City of Rockingham encourages applicants from a diverse
range of backgrounds, including First Nations people, people living
with disability and people who speak a first language other than
English.
Attachments:
- Information Pack - Tourism Development Officer Visitor Servicing - October ****.pdf

📌 Tourism Development Officer – Visitor Services (Western Australia)
🏢 City of Rockingham
📍 Western Australia