Customer Service Officer | Chullora NSWOur client within the food distribution industry is seeking a proactive and customer-focused Customer Service Administrator to join their team in Chullora on a temporary basis.
This is an excellent opportunity for someone with strong communication skills who enjoys working in a quick-paced environment and providing exceptional customer service.About the RoleReporting to the Customer Service Manager, you will play a key role supporting customers and internal stakeholders by managing orders, resolving enquiries and ensuring a positive customer experience.
This is a 3-month temporary assignment with the potential for extension.Hours: Monday to Friday, 9:00am to 5:00pmKey ResponsibilitiesHandle inbound customer enquiries via phone and emailProcess customer orders accurately and efficientlyResolve customer issues and complaints in a professional mannerMaintain customer records and documentationProvide administrative support to the customer service teamLiaise with internal departments to ensure customer requirements are metAssist with general office administration tasksAbout YouPrevious customer service or administration experienceConfident telephone mannerExcellent communication and interpersonal skillsStrong attention to detail and data entry accuracyAbility to manage multiple tasks in a busy environmentPositive attitude and willingness to learnIntermediate computer skillsWhat's on OfferImmediate start available3-month temporary assignment with extension potentialSupportive team environmentFull training providedOnsite parkingChullora locationTo apply, you would typically follow the employer's standard recruitment process.About AFCAThe Australian Financial Complaints Authority (AFCA) was established in **** as a private not-for-profit ombudsman service providing free, fair and independent help with financial disputes.
The original team has grown to over **** dedicated professionals.
Since ****, AFCA has received more than 634,000 complaints, helping to secure $2.1 billion in compensation for consumers.AFCA is a **** Circle Back Initiative Employer - we are committed to responding to every applicant.Customer Service Officer Department Customer Experience Reports directly to Customer Experience Supervisor Reports InDirectly to Group Customer Experience Manager Number of reporting relationships 2 Employing entity Capital Transport and Logistics Group Pty Ltd authority to act This position must act within written group policies, procedures and operations manuals.
All decisions outside these parameters must be approved by your direct manager.
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📌 Customer Service Officer (Sydney)
🏢 Adecco Australia Group
📍 Sydney