National Family-Owned and Operated Business with Over 90 Years of Experience
Attractive Pay and Employee Advantages | Join a Team Committed to Serving Our Communities
Interested in a career within an Essential Services Industry?
We're seeking an organised and motivatedOperations Administratorto join our team.
Why Join Us?
At JJ's Waste & Recycling, you'll join an Australian-owned company that's been keeping communities clean and running for generations.
Our trucks are a familiar sight across the country, delivering an essential service people rely on every day.
When you join our team, you'll benefit from:
Job securitywith Australia's largest family-owned waste management company.
Astable rolein an essential services industry.
Ongoing learning, career development, andopportunities for growth.
Asupportive workplacewith a cooperative and experienced team.
Professional, clean and well-maintained officesthat provide a welcoming and well-equipped working environment.
The opportunity to work for a company thatvalues its peopleand recognises your contribution.
Ready to learn more about life as an Administrator at JJs?
Find out more in our video below.
About the Role
We are seeking a highly organised, proactive, and customer-focusedOperationsAdministratorto join our team.
This key role provides administrative support to our day-to-day operations, working closely with our operations team, drivers, customers, suppliers, and management to help ensure the smooth and efficient delivery of our services.
Location:Toowoomba
Hours:9am – 5pm
Days of Work:Monday to Friday | Full Time




This is an excellent opportunity for an enthusiastic administrator looking to contribute to a supportive team and play an important role in the continued growth of our business.
What You'll Do
Your responsibilities will include:
Managing the booking/scheduling of services for customers
Data entry and checking run sheets
Proactively managing customer needs, ensuring services are scheduled as required
Customer service focus; answering telephones and email enquiries promptly and professionally
Manage incoming and outgoing correspondence ensuring timely responses, appropriate follow up, escalations and preparing outgoing correspondence as required
Working closely with Operations, Sales, Administration and Management to ensure the flow of information
What You'll Bring
The successful candidate will be confident working in a fast-paced environment, have exceptional attention to detail, and possess the ability to manage competing priorities while maintaining a high standard of accuracy and customer service.
Previous experience in an administration, office support, or similar role.
Strong problem solving and critical thinking skills
A positive attitude, strong work ethic, and the ability to work both independently and collaboratively within a team.




Excellent written and verbal communication skills, with the confidence to engage with a range of stakeholders.
Proficiency in Microsoft Office and administrative systems, with the ability and willingness to learn new tools and processes.
Excellent organisational and time management skills.
A commitment to providing exceptional customer service and supporting a positive workplace environment.
What We Offer
We appreciate there is more to life than work, and so we provide a variety of work options to ensure the job gets done; along with competitive remuneration and a range of benefits, regardless of your role or location including:
The security of an essential services industry
Career development and growth opportunities
Health funds and car related discounts
Novated leasing options
Banking partnerships - including financial, budgeting, and mortgage advice
Life at JJs
JJ's Waste & Recyclingis Australia's largest family-owned and operated waste management company.
From our beginnings as a small family business, we've grown into a global operation servicing Australia, New Zealand and the United States.
But JJ's is more than bin collection - we are one company with 17 divisions, employing more than 2,700 people and together we exist to continuously improve waste management and the impact that waste has on the community and environment.
To find out more about JJ's, visit our website.
Ready to Join the Team?
If you're looking for a stable job with a company that values its people, we'd love to hear from you.
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📌 Operations Administrator - Toowoomba
🏢 JJ's Waste & Recycling
📍 Toowoomba