icare is seeking a Contact Services Officer to provide frontline customer support for workers compensation and underwriting services in NSW.
This phone-based role focuses on resolving enquiries, explaining documentation and coverage, and coordinating with internal teams to ensure accurate policy decisions and positive outcomes.
The position emphasizes strong listening, clear communication and collaborative work with colleagues, while supporting customers across diverse needs in a hybrid work
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📌 Customer Support & Underwriting Associate (Hybrid) (Sydney)
🏢 iCare
📍 Sydney
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