Victims of Crime Commissioner – Melbourne VIC
Help protect victims' rights through practical administration and project support.
Support work that gives victims a voice in Victoria's justice system.
Build your skills across complaints, investigations and victim consultation.
Bring your strengths to varied, meaningful work that supports fair treatment.
Fixed-term, full time role until 30th June ****, earning $100,894 - $114,476 per year, plus super.
What you will do
As victim engagement support officer, you will help teams support victims and check how agencies uphold their rights.
You will help the Victims of Crime Commissioner's office keep work on track.
You will:
prepareclearletters, reports, briefings and records for complaints, investigations and consultation
organise meetings, prepare materials and follow up actions across teams
research issues and gatherrelevantinformation to help progress work
providerespectfulsupport that recognises victims' needs, experiences and the effects of trauma
improve tools, records and work processes to help teams providetimelyservices.
About you
You do not need a mandatory qualification.
You will ideally hold arelevant tertiary qualification.
You should also have:
experience inadministration, operations or client supportwithin a service setting




skills incase management and electronic document systems
the ability to workindependently and with others, adapt to changing needs and solve problems
clear communicationand listening skills to handle difficult conversations and respect people from diverse backgrounds.
Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply.
Learn more about our Aboriginal workforce strategy.
Important information
Child protected statement of commitment
The Department of Justice and Community Security is committed to the safety and wellbeing of children and young people.
We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality.
Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon.
We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
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📌 Victim Engagement Support Officer (Melbourne)
🏢 Victims of Crime Commissioner
📍 Melbourne