We are seeking a friendly, professional, and proactive Guest Service Agent to join our team in a luxury 5-star environment.
Your Role
Assist guests with reservations, check-in, and check-out
Handle guest enquiries, requests, and special arrangements
Provide information about hotel facilities and local attractions
Ensure accurate billing and payment processing
Liaise with housekeeping and maintenance to ensure the property is always guest-ready
Address and resolve guest concerns promptly and professionally
Maintain professional presentation and excellent communication at all times
About You
Previous hospitality experience is essential; hotel guest services experience is a plus




Strong 5-star customer service skills with a genuine commitment to guest satisfaction
Excellent organisational skills and attention to detail
Ability to coordinate multiple teams and tasks efficiently
Proficiency in reservation management software (training provided)
Ability to work weekends are essential
Why Join Us
Work in a prime Noosa location, steps from the beach, cafes, and boutique shopping
Be part of a supportive, high-performing team
Opportunity to develop your hospitality and management skills in a luxury setting
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📌 Guest Service Agent - Tingirana Noosa (Queensland)
🏢 Belmo Group
📍 Queensland