Australian Caravan Centre is currently recruiting for an exciting full-time opportunity at our Chinderah dealership.
We are looking for a friendly, organised and customer-focused individual to join our team in a varied role combining reception, administration, customer service and parts advising.
As the first point of contact for our customers, you will help deliver an exceptional customer experience while supporting our Service, Warranty and Parts departments. From managing reception and service bookings to assisting customers with parts enquiries, identifying products and coordinating parts orders, this is a diverse role suited to someone who enjoys a fast-paced environment and working across different areas of the dealership.
Full-Time Position
Monday – Friday
9am – 5pm
Remuneration based on experience, skills and qualifications
Your Key Responsibilities Will Include:
Answering incoming phone calls and greeting customers professionally
Managing reception, general administration and customer enquiries
Booking service appointments, repairs and customer handovers
Assisting with invoicing, purchase orders, data entry and customer communications
Coordinating warranty and insurance repair administration
Assisting customers with parts enquiries and recommending suitable parts and accessories
Identifying,



sourcing and ordering caravan parts and components
Checking parts availability, pricing and order status
Receiving, organising and maintaining parts inventory
Coordinating parts deliveries, stock transfers and supplier orders
Preparing and processing documentation through dealership systems
Supporting Service, Warranty and Parts departments with day-to-day operations
Maintaining a skilled and organised reception and workplace
About You:
Exceptional customer service and communication skills
Professional presentation and a friendly, approachable manner
Strong organisational skills and attention to detail
Ability to multitask and work efficiently in a fast-paced environment
Positive attitude with a willingness to learn and develop new skills
Competent computer skills, including Microsoft Office and email systems
Ability to work autonomously and as part of a team
Previous reception, administration or customer service experience highly regarded
Parts, inventory, ordering or automotive industry experience advantageous but not essential
A passion for caravanning and camping will be highly regarded
The successful candidate will be required to provide a current police check.
Only shortlisted candidates will be contacted.
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📌 Customer Service & Parts Advisor (New South Wales)
🏢 Australian Caravan Centre
📍 New South Wales