Job Description
n
Position Descriptionn
Job Description
n
We are looking for a motivated and detail oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences.
n
Key Responsibilities
n
n
Provide support via email, chat, and phone
n
Assist with updates, changes and general client inquiries.
n
Share helpful information related to upcoming plans and arrangements.
n
Follow up with clients prior to departure to ensure they feel prepared
n
Resolve concerns while maintaining a positive experience
n
Keep accurate records of client interactions
n
n
Ideal Candidate
n
n
Strong communication and people skills
n
Customer service experience is a plus
n
Organized and dependable
n
n
n
Comfortable working remotely and managing tasks independently
n
Interest in travel, hospitality, or client experience preferred.
n
n
n
n
n
Type:
Full timen
n
n
Pay:
$45,****** to $55,****** per YEARn
n

📌 Remote Client Support Representative (Melbourne)
🏢 Sweet Carolina Travels
📍 Melbourne