Tech Mahindra is seeking an experienced Team Leader to drive a high-performing customer service team within a payments environment in Melbourne. You will coach, monitor, andDevelop staff to meet customer experience and quality KPIs while managing day-to-day activities and escalations.
You will use performance data to implement improvements, support current processes, and ensure compliance with policies and security standards.
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📌 Payments Cx Team Lead (Melbourne)
🏢 Tech Mahindra
📍 Melbourne
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