Kickstart your career or take the next step with Hastings Deering - where our people build something BIGGER!
We are seeking a highly organised and customer-focused
Rental Coordinator
to join our team in
Townsville
on a
fixed-term contract through to the end of ****
, covering a period of parental leave. Reporting to the
Business Development Manager - Rental
, you'll play a key role in supporting the day-to-day operations of our rental fleet and delivering exceptional service to both internal and external customers.
What you'll be doing:
As a
Rental Coordinator
at Hastings Deering, you will:
Manage rental contracts
- prepare and process accurate rental agreements and ensure all documentation is completed correctly and on time.
Coordinate rental administration
- manage area rentals, review monthly invoicing schedules and action rental-related transactions.
Facilitate equipment logistics
- engage transport providers to coordinate the movement of rental equipment to and from customer sites.
Support fleet readiness
- liaise with the Rental Service team to arrange pre- and post-rental machine inspections and servicing requirements.
Provide quoting support
- assist Rental Account Representatives by preparing and issuing equipment hire quotations.
Deliver exceptional customer service
- respond to rental enquiries, follow up opportunities and maintain strong customer relationships.
Maintain accurate records
- ensure rental systems, customer information and fleet records are updated and maintained.
What you'll need:
A successful teammate will have experience in:
Rental coordination experience
- previous experience in a rental coordination, administration or customer support role would be highly advantageous, ideally within a dry hire or equipment rental environment.
Earthmoving or construction industry exposure
- experience working with heavy equipment, construction, mining or earthmoving industries will be highly regarded.
Customer service excellence
- a strong commitment to providing professional and responsive customer support.
Administrative capability
- excellent organisational skills with the ability to manage multiple priorities and deadlines.
High attention to detail
- accuracy in contract management, invoicing and record keeping.
Communication skills
- ability to build effective relationships with customers, suppliers and internal stakeholders.
Problem-solving mindset
- proactive approach to identifying issues and coordinating solutions.
Systems proficiency
- confidence using Microsoft Office applications and business management systems.
Positive attitude
- a team-focused approach with a willingness to learn and contribute to a high-performing environment.
When you join our team at Hastings Deering, you'll benefit from:
Market-competitive salary & Stability
- enjoy a competitive remuneration package and the security of working for an industry-leading organisation.
Career Development
- access ongoing training, development opportunities and career pathways across the broader Sime network.
Supportive Team Environment
- work alongside experienced professionals in a collaborative and high-performing team.
Diverse & Meaningful Work
- play an important role supporting customers across a wide range of industries and applications.
Health & Wellbeing Support
- access our Employee Assistance Program for you and your family.
Exclusive Employee Discounts
- enjoy discounts on private health insurance, vehicles, travel and more.
Ongoing Recognition
- benefit from annual salary reviews and recognition programs.
Inclusive Culture
- be part of a workplace that values diversity, inclusion and belonging.
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