Established in ****, AcroCert is a proudly family-owned building certification business based on High Street in Maitland. We provide building approval and inspection services across NSW to homeowners, builders, developers and industry professionals.
Our registered certifiers bring extensive experience across residential, commercial and industrial projects. Our services include:
Construction and complying development certificates
Occupation certificates and critical stage inspections
BCA and access consultancy
Our reputation is built on professional integrity, responsive service and a strong commitment to customer satisfaction. As we continue to grow, we remain focused on investing in our people and building a team for the long term.
About the role
This is a full-time, permanent position based onsite at the central Maitland office, Monday to Friday, 8:30am to 5:00pm. You will be the first point of contact for the business in a busy, high-volume environment, providing professional reception services and supporting the team with key administrative functions. Full training and ongoing support will be provided. Prior experience in building certification is not required.
Key responsibilities
Provide a professional, full-time reception presence Monday to Friday
Answer and direct a high volume of incoming calls in a professional and timely manner
Greet and assist clients and visitors
Manage the shared Maitland mailbox,



including physical and digital correspondence
Coordinate monthly team morning tea celebrations and contribute to team culture initiatives
Lodge, create and release building approval application files in accordance with company procedures
Manage general enquiries, emails and bookings
Provide administrative support to the wider team as required
About you
Experience in a high-volume reception role, such as medical, dental, allied health or similar
The ability to commit to full-time, onsite hours, five days per week, on an ongoing basis
A professional phone manner and strong front-of-house presentation
Excellent organisational skills and the ability to manage competing priorities in a busy setting
A proactive, reliable approach and genuine interest in building a long-term career with the company
Long-term career opportunity with a reputable Maitland business
Comprehensive training and ongoing support
A supportive team where your contributions are valued
Regular team building days, team events and staff celebrations
Health and wellbeing initiatives
Free onsite parking
A central Maitland location, close to cafes and the mall
Stability and job security within an established organisation
If you are looking for a long-term career within a supportive and established team, where your contribution is genuinely valued, this could be the role for you.
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📌 Receptionist / Administration Officer (New South Wales)
🏢 AcroCert
📍 New South Wales