of providing best-in-class workplace services to corporate Australia
Sydney, Workplace Sydney
Location: Sydney CBD
Roster: Monday to Friday | Standard hours 8:15am – 5:15pm, with flexibility for events as required
Work Type: Full Time
First Contact
Step into a dynamic role where no two days are the same.
As our Workplace Concierge, you'll be the face of a premium Sydney workplace - creating seamless, memorable experiences for every guest and team member who walks through the doors.
From managing the flow of the floor to coordinating behind-the-scenes logistics, you'll be at the heart of operations, making sure everything (and everyone) runs like clockwork.
What You'll Do
In this people-first, operations-focused role, your day could include:
Coordinating meeting rooms, catering, couriers, and stationery orders across multiple systems
Managing incoming calls, assisting employee's requests responding to enquiries with confidence and clarity
Assisting member walk-in's with any general assistance - printing forms,
Kitchen restocking of coffee, milk, condiments and dishwasher unload/reload
Sorting, booking couriers and distributing daily mail
Logging of facility requests, stationary ordering and other office tasks as required
You'll take full ownership of the employee & member journey while supporting the workplace with efficiency and care.
What You'll Bring




You're polished, proactive, and thrive in fast-moving environments.
Whether juggling systems, managing last-minute changes, or setting up for high-profile meetings — you keep calm, stay focused, and deliver with warmth and professionalism.
To thrive in this role, you'll need:
Robust multitasking and time management skills
Confidence using multiple digital systems simultaneously
The ability to think on your feet and pivot priorities quickly
Experience managing executive-level spaces or meetings
A natural sense of pride in your presentation and your space
A genuine passion for helping others and delivering premium service
Why Join First Contact?
Consistent Hours – Standard schedule, with flexibility for events when needed
Great Pay – Competitive rates that reflect your talent and contribution
Perks – Monthly rewards and vouchers from top retailers
Corporate Wardrobe – Uniforms provided and dry-cleaned on us
Wellbeing Support – Access to Sonder, our Active Health Partner, offering 24/7 mental and physical health support, wellness tools, and confidential guidance
Growth & Development – Be part of a company that invests in your future
Iconic Workspaces – Work in some of Sydney's most stunning corporate offices
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📌 Workplace Concierge - Unisuper (Sydney)
🏢 First Contact
📍 Sydney