Join Australia's leader in sustainable, total waste management solutions.
About Us
Join us at Cleanaway and contribute to making a sustainable future possible, together.
We transform waste into resources and renewable energy.
When you start to think of waste as a resource, it opens a world of possibilities.
As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most cutting-edge and sustainable waste management company with industry leading HSE performance.
We are Australia's largest company in this sector, providing essential services to millions of customers and communities nationally.
The Opportunity
We are launching a new control centre and are seeking multiple Control Room Operators to be part of this exciting setup.
In these roles, you will support fleet safety, driver welfare, and compliance through real‐time monitoring of telematics and incident alerts via our In‐Vehicle Monitoring System (IVMS).
This role operates on a rotating 4‐week roster, including a mix of day, afternoon, and night shifts.
Key Responsibilities
Communicate professionally with drivers, supervisors and operational teams
Monitor and action real-time IVMS alerts in line with procedures
Provide timely support to operational leaders during event escalations
Escalate critical incidents promptly and accurately
Maintain accurate system records to support investigations
Support safe driver behaviour and adherence to compliance standards
About You




Previous experience working in a shift-based environment is highly regarded
Experience in transport, logistics, customer service or a similar operational environment is advantageous
Proven ability to manage time-critical incidents and escalations
Comfortable working across multiple IT systems and platforms
Strong written and verbal communication skills
Flexible availability to work across a 24/7 rotating roster
If you thrive in fast-paced environments and can make sound decisions under pressure, this could be the role for you.
Attractive salary package
Paid parental leave
Great company benefits:
Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more!
Our Process
Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.
We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples.
We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.
Join us on our exciting journey towards a sustainable future
Vacancy no: ******
Work type: Permanent - Full Time
Location: Melbourne VIC Australia, Dandenong VIC Australia
Categories: Customer Service
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📌 Control Room Operator (Melbourne)
🏢 Cleanaway
📍 Melbourne