Exciting opportunity to join a growing and agile team
Play a key role in ensuring consistent, high-quality care
Committment to putting participants at the heart of everything you do
Who we are
Our mission is to develop services to enhance quality of life and meet individual outcomes.
Specialising in 24-hour disability programs for individuals with multiple and complex needs, we're proud to be a trusted and registered service provider with the NDIA.
One Doorway works closely with its participants, families and other associated parties.
We strive to provide an exceptional service to all.
Our culture
We are committed to developing a culture that lives by the One Doorway values:
inclusiveness
,
respect
,
diversity
and
equality
.
At One Doorway, we hire based on our program's needs, not just hire from a pool of workers.
This means you work on the same program with the same team, which creates stability for our participants and support team.
We are truly a person-centred organisation.
Our participants are at the centre of all the work we do.
As a One Doorway employee, benefits you'll be able to take advantage of including:
Access to Employee Assistance Program
Monthly recognition and reward for 'Employee of the Month' and Quarterly team awards
Be part of a values-driven team that's inclusive, transparent and collaborative.
Ongoing training and development for each program's needs and requirements.
Your role
As a Rostering Officer with One Doorway,



you will be responsible for establishing and maintaining rostering and scheduling processes that meet the needs of our participants.
How you will make an impact
Ensure continuity of support for participants by effective scheduling and rostering to align Support Worker rosters efficiently to meet the participant needs
Manage the workforce requirements, including roster changes, leave and absence planning, ensuring effective coverage of all shifts to participant, program and organisational needs and ensuring effective communication with stakeholders
Ensure compliance with systems and processes to follow the guidelines of the relevant awards e.g. SCHADS
Demonstrated ability to plan, co-ordinate and organise own work and support team members
Commitment to a person-centred approach
Plan, prioritise, meet deadlines and juggle competing demands, working in a fast paced and flexible environment
What we are looking for
Knowledge and experience in providing support within a Rostering, Employment Services, or Administration role
Demonstrated ability to work unsupervised
Demonstrated capability to take initiative to drive and implement change
High-level organisational skills, with the ability to set priorities and meet multiple deadlines
Ability to learn quickly in a fast-paced environment
Patient, flexible, understanding, supportive and caring nature
Desirable, however not essential
Experience working within the disability or health care sector
Valid driver's licence
Access to a comprehensively insured vehicle
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📌 Rostering Officer (Melbourne)
🏢 One Doorway
📍 Melbourne