Subsidised private health insurance and discounts on our products and services
Hybrid opportunity with a supportive, team-focused culture
Opportunities to learn, grow and develop your career with Teachers Health
In this role, you'll be responsible for delivering a positive and seamless experience for prospective and new members during the sign-up process to the fund. This is a 12-month fixed-term chance, covering a period of parental leave.
As a team member you will be accountable for driving the growth of the fund through a multi-channel sales strategy, by meeting KPIs that contribute to the overall team targets.
What we have to offer:
6 weeks of annual leave
Hybrid working model
Subsidised private health insurance and discounts on our products and services
Fantastic central location in Surry Hills
Employee well-being programme
18 weeks paid parental leave for eligible employees
Additional long service leave
Who are we?
Teachers Health was created by teachers for teachers over 70 years ago and is the only health fund exclusively for the education community. As a not-for-profit health fund, we exist for our members covering the lives of over 400,000 teachers, education staff & their families.
About this role
This role operates in a fast-paced environment where priorities, business initiatives, products and processes may evolve regularly. The successful candidate will demonstrate adaptability, resilience and the ability to respond positively to change while continuing to deliver excellent customer and sales outcomes.
What will you do?
Deliver high-quality customer service, information and support to prospective members
Maintain up to date skills and knowledge of THF products, policies, and procedures
Resolve inbound & outbound sales enquiries by phone or email in a timely and professional manner
Follow the sales process to identify customer needs and match appropriate TH products to customer needs to achieve growth objectives




Provide accurate advice and options to external customers; Use work time and work resources effectively
Successfully convert leads or opportunities to a sale through our value proposition
Deliver on individual KPIs & contribution towards team targets
Adhere to a schedule and use effective communication with the larger team to maintain coverage for all lead channels.
Establish, develop and maintain positive business and customer relationships
Maintain and look to develop ideal communication techniques and customer service skills
This role is heavily phone-based, with consultants spending most of their day handling inbound and outbound calls. The ability to build rapport quickly, manage a high volume of enquiries and consistently identify sales opportunities is essential.
What do you need?
Background of sales and customer service with a focus on revenue growth
Ability to proactively and reactively manage leads through the sales funnel, with a focus of customer service and conversion metrics
Solid understanding of sales and marketing-led sales approaches. Successful experience in delivering bottom line results and meeting sales targets
Excellent relationship building skills with the ability to build rapport quickly
Robust multi-tasking, problem solving and analytical skills, particularly with attention to detail
Exceptional written and verbal communication skills
Self-motivation and drive to reach or exceed goals
Teachers Health values diversity and inclusion and encourages applications from people with diverse backgrounds including First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, and people that identify as LGBTQIA+. Applicants can request an adjustment at any stage during the recruitment process by getting in touch with
The Diversity Council Australia has recognised our ongoing commitment to fostering an inclusive culture. We've consistently exceeded the Australian Workforce average in their Inclusion@Work Index and are thrilled to be named an inclusive employer once again for *********.
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📌 Sales Consultant - Cx Membership Growth (Sydney)
🏢 Teachers Health Group
📍 Sydney